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BlackBerry® Enterprise Service 10

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Developer
Posts: 114
Registered: ‎11-19-2008
My Device: Not Specified

Cascades app confused as Android, cannot be added to BlackBerry World for Work

I have a native Cascades app in BlackBerry World. The app has passed the Built for BlackBerry certification, has lots of downloads etc and one of my customers is trying to add it to BlackBerry World for Work in his organizaiton.

 

BlackBerry World for Work does not accept it though. The error message that the system administrator in the organization receives when attempt to add my app says "The specified application could not be published. Java and Android applications are not supported. Please correct the entry." The error has been indepenently verified (see this forum thread)

 

So it looks like the app management (BES10?) and/or BlackBerry World is confusing a Cascades app as an Android one!

 

Interestingly, and very strangely, the free version of the same app app (separate entry in BB World) which is the exact same application, code etc but expires in 14 days can be added successfully to BlackBerry World for Work without a problem.

 

Does anyone know what is causing this strange behaviour and how to proceed from here and fix this? I looked through the bar descriptor even the MANIFEST.MF but there are no meaningul differences between the full version and the paid version. Yet the first one is rejected and the second one isn't.

Guru III
Posts: 31,654
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Cascades app confused as Android, cannot be added to BlackBerry World for Work

you would need to contact BlackBerry as no one here can change anything in BlackBerry world

 

hopefully the person is choosing the correct URL of your app

 




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Developer
Posts: 114
Registered: ‎11-19-2008
My Device: Not Specified

Re: Cascades app confused as Android, cannot be added to BlackBerry World for Work

thanks for your response, knottyrope. I contacted BlackBerry World vendor support, they acknowledged the problem and seem to be working on resolving it.