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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎07-13-2010
My Device: Multiple
My Carrier: Verizon

Changing from Blackberry Desktop to BES 5



I am new to the BES Admin world. We have currently setup a new BES server in our company. We have end users who have BBs and have been using the Desktop Software to get their email. We would like to change it so the emails are coming from the BES instead of their desktops. I have ran across KB11162 in the BB Support Area. Is this the correct procedure to make that conversion?


Thanks for the help in advance.

Guru III
Posts: 31,890
Registered: ‎06-25-2008
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I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: Changing from Blackberry Desktop to BES 5

Yes that will have to be done on everyone that is setup for BIS/personal that is going to BES.


I just have users uninstall it all together and use mass storage mode to transfer files from Micro SD card to PC.


BES does a backup of the device, limited but its mostly the important stuff.


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