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BlackBerry® Enterprise Service 10

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New Contributor
yss123
Posts: 5
Registered: ‎01-30-2014
My Device: Z10

Deny Security Wipe with Enterprise service 10 Z10 10.2

How can I Deny Security Wipe with Enterprise service 10 policy on a Z10 10.2

 

(deny user users to delete "work space")

 

Thanks

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2

that option is not present on any BES

 




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New Contributor
yss123
Posts: 5
Registered: ‎01-30-2014
My Device: Z10

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2

How can I Protect the user from doing a Wipe on the phone, delete the Work Space ??

 

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2

tell them not to do it and if they do it after a few time send them to HR and reccomend a written warning or more

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
yss123
Posts: 5
Registered: ‎01-30-2014
My Device: Z10

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2

It will not work for us, (:No:)

 

The whole work Space is worthless if they can wipe there phone!!!! :smileysad:

 

It must be a way to do it, or change the password "blackberry" to something else,

 

thanks

 

Enterprise SME
-BD-
Posts: 551
Registered: ‎05-15-2008
My Device: Z10

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2

The ability to prevent a user from factory resetting their phone is not available on any platform AFAIK.

New Contributor
yss123
Posts: 5
Registered: ‎01-30-2014
My Device: Z10

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2

With BlackBerry 7 when the user did a factory reset the policy was still there, the only way of taking off the policy was connecting the phone to a computer and deleted it with comment prompt !!! ,

 

 

am I missing something??

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2


yss123 wrote:

With BlackBerry 7 when the user did a factory reset the policy was still there, the only way of taking off the policy was connecting the phone to a computer and deleted it with comment prompt !!! ,

 

 

am I missing something??


thats because you didnt set in IT policy to be factory default including remove IT policy

 

I had it enabled and we found more phones being lost, once removed the lost phones seems to have been less since we had our company info shown when locked.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
yss123
Posts: 5
Registered: ‎01-30-2014
My Device: Z10

Re: Deny Security Wipe with Enterprise service 10 Z10 10.2

That's because you didnt set in IT policy to be factory default including remove IT policy

==

How can I enable IT policy NOT TO BE factory default  on Enterprise 10 ??  that's my question