Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Highlighted
Contributor
Posts: 40
Registered: ‎05-02-2008
My Device: 8520
My Carrier: vodafone

Duplicate Address book entry

Hi Team,

 

i have one problem after moving my users in 4.1.6 to 5.0 BES , some users are active automatically after moving 4.16 to 5.0 but after activation completed all the contacts showing in adress book are double, when i show in my address book option its show two address book one is unknows and second is desktop,

 

so please give me solution if you have then i short out the problem.

 

yopur suggetion is good for me.. 

 

thanks,

Guru III
Posts: 32,011
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate Address book entry

After activating on against a new mail platform duplicate Contacts are noticed

http://www.blackberry.com/btsc/KB19409

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Duplicate Address book entry

This seems to be happening a lot, tell me, what is your mail platform?
******************************************************************


If someone helped you give them kudos. Research all info!
Contributor
Posts: 40
Registered: ‎05-02-2008
My Device: 8520
My Carrier: vodafone

Re: Duplicate Address book entry

Hi ,

 

 

Exchange 2007..

Guru III
Posts: 32,011
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate Address book entry

SP level?

Naitive mode?

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 40
Registered: ‎05-02-2008
My Device: 8520
My Carrier: vodafone

Re: Duplicate Address book entry

SP 1

 

single