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BlackBerry® Enterprise Service 10

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Contributor
dhaval_dce
Posts: 40
Registered: ‎05-02-2008
My Carrier: vodafone

Duplicate Address book entry

Hi Team,

 

i have one problem after moving my users in 4.1.6 to 5.0 BES , some users are active automatically after moving 4.16 to 5.0 but after activation completed all the contacts showing in adress book are double, when i show in my address book option its show two address book one is unknows and second is desktop,

 

so please give me solution if you have then i short out the problem.

 

yopur suggetion is good for me.. 

 

thanks,

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Guru III
knottyrope
Posts: 26,457
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate Address book entry

After activating on against a new mail platform duplicate Contacts are noticed

http://www.blackberry.com/btsc/KB19409



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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
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Forums Veteran I
bbhorrigan
Posts: 2,036
Registered: ‎12-04-2008

Re: Duplicate Address book entry

This seems to be happening a lot, tell me, what is your mail platform?
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Contributor
dhaval_dce
Posts: 40
Registered: ‎05-02-2008
My Carrier: vodafone

Re: Duplicate Address book entry

Hi ,

 

 

Exchange 2007..

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Guru III
knottyrope
Posts: 26,457
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate Address book entry

SP level?

Naitive mode?

 



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

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Contributor
dhaval_dce
Posts: 40
Registered: ‎05-02-2008
My Carrier: vodafone

Re: Duplicate Address book entry

SP 1

 

single

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