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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎05-02-2012
My Carrier: O2

Enter Blackberry to continue

I have a number of users who have reported that their Blackberrys (8310 & 8520)are asking them to "Enter Blackberry to Continue" before asking them for their password. This is happening on their first entry and they are not entering the password incorrectly.

We have just moved the handsets from BES 4 to 5

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Guru III
Posts: 29,210
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Enter Blackberry to continue

Mail server version?


Did you use transporter to move users over?


How many attempts do they get for password?

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