05-02-2012 11:21 AM
I have a number of users who have reported that their Blackberrys (8310 & 8520)are asking them to "Enter Blackberry to Continue" before asking them for their password. This is happening on their first entry and they are not entering the password incorrectly.
We have just moved the handsets from BES 4 to 5
05-22-2012 11:31 AM
Mail server version?
Did you use transporter to move users over?
How many attempts do they get for password?