04-27-2010 10:03 AM
I'd recived the new Enterprise 5.0 CD. (Full Version) and i have installed 4.1
Can i Install the full version over the old one?
So i don't need to reconfig the server / don't need to add all the users again.
04-27-2010 01:25 PM
The simple answer is that you don't have to redo users or reactivate devices if you do an in place upgrade. However there is a lot to consider when upgrading. Service will be down for a while, and make sure your server and database are ready. Does the BES server have enough memory and cpu to handle both the main BES and the Administration Service (BAS)?
The upgrade is not that bad, but be sure everything is ready on the back end.
04-27-2010 02:45 PM
Since BES 5.0 is so different, I would set it up all on its own and once tested and running, use transporter to move users over which will not require any activation.
Here is most of the documentation you need will to install and administer the BB 5.0 server:
Server 5.0 Upgrade Paths:
Server 5.0 Intsallation Support:
Server 5.0 Upgarde guide:
BlackBerry Enterprise Server Resource Kit Docs and Files
Server 5.0 Admin Tutorial:
All Server guides:
05-03-2010 09:51 AM
We have upgraded our blackberry server to 5.0 but we got a few problems.
1: The BB Router servers won't automaticly start.
2: The virtual machine is really really slow.
3: When we try to start up the administration services and we log in he doesn't come further than the login screen.
Someone have solutions to our problems?
Thanks in advance.
05-03-2010 10:04 AM
Need to look into the BES logs for some info on why the router will not start.
default location :\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs
What type of upgrade did you do?
What did you assign to your VM for resources?
Running a local or remote database?
05-03-2010 11:02 AM
cant see the logs anymore because we did a restore back to 4.1 so the devices are available.
Upgrade with a cd 4.1 to 5.0.0 and after that 5.0.0 to 5.0.1
Hee asked us to change the pool so we did change it to v01 put then the admin doesn't work on the v01 (he goes automaticly to v01). and it worked on v07 (only the login screen)
05-03-2010 02:38 PM
The upgrade comes with free install help. I am not understanding what you mean by pool or v 07.
Are you having issues accessing BAS after the install?
What BES services are running?
Did you run the install as BESAdmin service account?
05-04-2010 02:35 AM
All the blackberry services where running, i'm not sure which one excactly because the server isn't running anymore on 5.0
Yes we have issues accessing BAS and we did install with the BESadmin service acocunt.
We want to restart the installation again but now the full version so we first need to uninstall the 4.1 version.
Can we export/import the database to 5.0?
05-04-2010 11:03 AM
You can not import or export the database in that way.
Maybe best to install on a new server so you can used to it and debug if needed.
Inplace upgrades can be easy or painfull. I like to start with a new BB Domain and start fresh. Many have issues with upgrading from 4.0 to 4.1 to spX and so on. There are lots of old DB info that is not needed any more.