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BlackBerry® Enterprise Service 10

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Contributor
wilfredolagares
Posts: 31
Registered: ‎06-08-2009
My Device: CURVE 8310
Accepted Solution

Enterprise Activation

Greetings:

 

I have an user with his personnal BB 8310 (Sprint). I need to add the device to the BES but with unsucesfull results.

Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Enterprise Activation

You may want to confirm with your carrier that the device is provisioned for Enterprise service, and take a look at the below KB

 

Identifying and troubleshooting enterprise activation issues

KB13852

 

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB13852&slic...

-SR

 

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