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BlackBerry® Enterprise Service 10

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New Contributor
BBMatt
Posts: 9
Registered: ‎05-05-2010
My Device: Q10
Accepted Solution

Error Finalizing BES 10.2 Installation

Windows 2008 R2 64bit Fresh install of 10.2 I've got past adding SRP installation and license info, I'm at the last step (presumably) and receive the error message. "An error occurred and the setup application could not install the Core Module. The Core Module is required to complete the installation process" etc. etc. I've checked IIS and has the UDS.CoreModule site created, started etc. The account I use for services has local access to log on as a service and batch job etc. I've checked a few articles regarding .NET permissions etc So I'm stuck and looking for suggestions. Screenshot here: http://postimg.org/image/g4864p33h/
Many BlackBerry's in
New Contributor
BBMatt
Posts: 9
Registered: ‎05-05-2010
My Device: Q10

Re: Error Finalizing BES 10.2 Installation

ok, found one similar solution upon reviewing logs http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34268&sliceId=2&cmd=displayKC&d... un-installing / cleaning up IIS and trying again
Many BlackBerry's in
New Contributor
BBMatt
Posts: 9
Registered: ‎05-05-2010
My Device: Q10

Re: Error Finalizing BES 10.2 Installation

And still no go
Many BlackBerry's in
New Contributor
BBMatt
Posts: 9
Registered: ‎05-05-2010
My Device: Q10

Re: Error Finalizing BES 10.2 Installation

Removing WEBDAV did it - installed fine now.
Many BlackBerry's in
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knottyrope
Posts: 30,773
Registered: ‎06-25-2008
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Re: Error Finalizing BES 10.2 Installation

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Regular Contributor
EdFilimonov
Posts: 51
Registered: ‎06-27-2013
My Device: Blackberry Administrator

Re: Error Finalizing BES 10.2 Installation

Same error while upgrading BES 10.1 to BES 10.2.

In our case the solution was to go to IIS Manager, choose the server name -> View Application Pools and to change both UDS.CommunicationModule and UDS.CoreModule to .Net Version 4.0 in the Basic Settings section.

Rerun the installer and the installaion proceeded succesfully.