12-10-2013 04:26 PM
We have a BES 10 server (version 10.0.0a) with 18 Blackberry 10 devices joined to it. Yesterday I tried to add another and I have 6 CALS left on the server. Everything goes fine until I get to putting in the Windows password to access the account. I get an error saying: There is no RPC service named Account:1386687959
The only thing that I can think of is that the new Z10 has Software Release 10.2.0.429 installed. Is there a problem joining this new version to our older BES server?
I thought I could just bump our BES to version 10.1 to see if that would help, but when I try to install it says that BES is already installed, please uninstall before installing this version. I don't want to have to re-activate all 18 existing devices. I also thought I could get the new Z10 back to 10.1...but I couldn't seem to do that either.
Stuck between a rock and a hard place. Anyone have a solution?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
01-29-2014 09:41 AM
make sure user is just a plain domain user and inheritence is enabled in AD
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
08-18-2014 12:04 PM
While change the password am trying add the new password am getting the error -there is no rpc service named account :1404906913 please need solution for this this configured with Zembra Mail service
08-18-2014 05:09 PM
When you run this cmdlet, what does it give you back: Get-CASMailbox
'ActiveSync Enabled' needs to be set to true
See example below of my test mailbox:
Also, have you seen this KB: http://www.blackberry.com/btsc/KB35447