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BlackBerry® Enterprise Service 10

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Visitor
Posts: 1
Registered: ‎11-15-2012
My Device: Bold 9930
My Carrier: Verizon Wireless

Exchange 2003 / Bes 5.0 - Calendar not syncing old items

Hello,

 

I have an employee with a BB 9930 who does not seem to have calendar items syncing from several months ago.

 

In the calendar settings, I have it set to keep everything and not remove after a period of time.

 

I tried reconnecting the phone using Enterprise Activation but that didn't seem to add anything.

 

Recurring appointments going back that far exist, but standalone ones do not. This user can see all of these items in Outlook.  I do not believe she has multiple calendars.

 

Is there anything I should look at?

 

Thank you very much!

 

Todd

Guru III
Posts: 31,199
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Exchange 2003 / Bes 5.0 - Calendar not syncing old items

most likely the low memory cleaner kicked in and removed the older entries

 

Activation only get you 30 days....

 

this might help

Past calendar entries do not pre-populate to the BlackBerry smartphone during an Enterprise Activati...

 




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Contributor
Posts: 12
Registered: ‎12-21-2010
My Device: 9700 bold
My Carrier: Rogers

Re: Exchange 2003 / Bes 5.0 - Calendar not syncing old items

Please make sure wireless sync is enabled for calendar sync on the device. You can check it as below: open Calendar then go to Options>Select Desktop and here make sure Wireless sync is checked off.