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BlackBerry® Enterprise Service 10

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New Contributor
mcbo
Posts: 5
Registered: ‎05-12-2013
My Device: Z10
My Carrier: AT&T

Filing Sent items

Z10 does not allow me to file sent items. How do I do this?
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JSanders
Posts: 83,053
Likes: 22,695
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Filing Sent items

Do you see the options to file emails to a different folder?

 

if not, you're probably on a POP email server which doesn't support folders.

 

IMAP servers do.




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New Contributor
mcbo
Posts: 5
Registered: ‎05-12-2013
My Device: Z10
My Carrier: AT&T

Re: Filing Sent items

I am able to file all emails in outlook from the phone except those in my sent items folder. I was able to do this with my BlackBerry Torch 9800 but not from my Z10
Please use plain text.
JSanders
Posts: 83,053
Likes: 22,695
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Filing Sent items

From your phone to Outlook?

 

You're running on a BES enterprise email account?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
mcbo
Posts: 5
Registered: ‎05-12-2013
My Device: Z10
My Carrier: AT&T

Re: Filing Sent items

We have Enterprise server but I have configured outlook thorugh active sync? Is that why i am not able to file emails that i have sent out?

Please use plain text.
JSanders
Posts: 83,053
Likes: 22,695
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Filing Sent items

That could be and I am not versed in Enterprise accounts.

 

Let's see what others say.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
mcbo
Posts: 5
Registered: ‎05-12-2013
My Device: Z10
My Carrier: AT&T

Re: Filing Sent items

Thanx.
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