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BlackBerry® Enterprise Service 10

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New Contributor
xlshaz
Posts: 4
Registered: ‎11-08-2012
My Device: 9810
Accepted Solution

Help! - Blackberry not receiving emails - Enrolment Details; Status: Service not available

We have Blackberry server and a sub certificate server

 

 

Blackberry phones not getting emails, blackberry server delivery service failing

 

 

Handsetsdisplay Service not avalible under enrollment details  

Forums Advisor II
freakinvibe
Posts: 753
Registered: ‎08-29-2008
My Device: Q10

Re: Help! - Blackberry not receiving emails - Enrolment Details; Status: Service not available

More details are needed on order to help.

BES version? Exchange version?

MAGT log errors?
New Contributor
xlshaz
Posts: 4
Registered: ‎11-08-2012
My Device: 9810

Re: Help! - Blackberry not receiving emails - Enrolment Details; Status: Service not available

Thanks for reply, we have resolved the issue

 

 

 

Admin, please close thread

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Help! - Blackberry not receiving emails - Enrolment Details; Status: Service not available

if on Vodaphone, they had a small outage

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
xlshaz
Posts: 4
Registered: ‎11-08-2012
My Device: 9810

Re: Help! - Blackberry not receiving emails - Enrolment Details; Status: Service not available

Hi,

 

Yes we are on voda and found out after an hour or two of looking into issue.

 

 

Can you advise of how best to keep upto date of such events with service providers? How did you find out? 

New Contributor
xlshaz
Posts: 4
Registered: ‎11-08-2012
My Device: 9810

Re: Help! - Blackberry not receiving emails - Enrolment Details; Status: Service not available

Please advide how best to keep up with such service provider issues
Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Help! - Blackberry not receiving emails - Enrolment Details; Status: Service not available

i read it on twitter

 

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V