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BlackBerry® Enterprise Service 10

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Contributor
deucescoop
Posts: 17
Registered: ‎04-18-2012
My Carrier: MTS

Re: Help with Migration

when I try after the restart, I get Internet Explorer cannot display the webpage

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Contributor
deucescoop
Posts: 17
Registered: ‎04-18-2012
My Carrier: MTS

Re: Help with Migration

Here is the only thing I can find in the log file

 

"Java.security.UnrecoverableKeyException: Password verification failed"

 

 

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Contributor
deucescoop
Posts: 17
Registered: ‎04-18-2012
My Carrier: MTS

Re: Help with Migration

One More

" Protocol handler initialization failed: java.io.IOException: Keystore was tampered with, or password was incorrect"

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Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Help with Migration

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Contributor
deucescoop
Posts: 17
Registered: ‎04-18-2012
My Carrier: MTS

Re: Help with Migration

OK!  Got the BAS to finally show up. Now I am unable to login, UserID and Password won't go

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Contributor
deucescoop
Posts: 17
Registered: ‎04-18-2012
My Carrier: MTS

Re: Help with Migration

I was able to get it to work by changing the service Log on to use the doamin admin, not BESAdmin. 

 

I found this in the logs "Caused by: org.jboss.util.deadlock.ApplicationDeadlockException"

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Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Help with Migration

changing it to a domain admin can make BES fail fast.

 

Change it back and look through the logs for more info.



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

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Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Help with Migration


deucescoop wrote:

OK!  Got the BAS to finally show up. Now I am unable to login, UserID and Password won't go


is that the exact error?



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.
Contributor
deucescoop
Posts: 17
Registered: ‎04-18-2012
My Carrier: MTS

Re: Help with Migration

Sorry, invalid user id and password, Changed the service back to BESadmin, Now unable to see BAS page

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Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Help with Migration

what are all your services for BES logged on as?

 

 



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.