Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
zzbsb
Posts: 9
Registered: ‎08-29-2011
My Device: 9810
My Carrier: Bell

How to add my playbook into Fusion?

Some one said I have to add it using web desktop. But in the web desktop it doesn't give me the option? It shows communication enabled, one device connected. And under my username it says:

 

 

The BlackBerry Web Desktop Manager is unable to complete this action. Please contact your administrator for more information

Please use plain text.
New Contributor
zzbsb
Posts: 9
Registered: ‎08-29-2011
My Device: 9810
My Carrier: Bell

Re: How to add my playbook into Fusion?

Update: I just found out that the "BlackBerry Enterprise Management Web Service " won't start. Is it supposed to install apache and tomcat on the server?

Please use plain text.
Regular Contributor
arf
Posts: 53
Registered: ‎11-03-2009
My Device: Not Specified

Re: How to add my playbook into Fusion?

Hello,

In BlackBerry Device Service administration console, you can affect a device (playbook) to a user wired.
Have you try by this way ?
Please use plain text.