Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IEMStest fail for all but bes works fine.

Still looks like a send as issue. Here is a good amount of info on it.

http://na.blackberry.com/eng/support/software/sendas.jsp

http://na.blackberry.com/eng/support/software/sendasfaq.jsp

Video on send as
https://www.blackberry.com/blackberrytraining/web/SendAs/Source/video/sendAs.html

 

 

 

 

 

 

If after that it dont work right doing the test on a user I would suggest a call to support.

 


Sign up for free to the BlackBerry Expert Support Center.

https://www.blackberry.com/besc/dashboard/


All at absolutely no cost to you or your organization!

The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.




 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
JohnThomas
Posts: 13
Registered: ‎03-24-2011
My Device: n/a

Re: IEMStest fail for all but bes works fine.

Thanks knottyrope,

 

I've gone over the permissions again just to check.  I can't see what the difference is between sending test emails from the bas which works with that account but not being able to send pin messages.  Doe's sending pin messages require some other permissions?

 

I've logged a call with basc, will let you know the outcome but assume they won't allow assist as I'm led to believe they don't support bes on windows2008r2.

 

Thanks again.

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IEMStest fail for all but bes works fine.

I see it listed here.

 

Blackberry Enterprise Server compatibility chart
http://na.blackberry.com/eng/support/software/server_compatibility.jsp#tab_tab_compatibility

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
JohnThomas
Posts: 13
Registered: ‎03-24-2011
My Device: n/a

Re: IEMStest fail for all but bes works fine.

Stand corrected, lets see what they say.

 

Thanks again.

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IEMStest fail for all but bes works fine.

looking forward to what they find

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V