BlackBerry® Enterprise Service 10

[Robot]

Hi

I am new to BlackBerry and am having a lot of trouble, when I run the IEMTEST ustility everything works until the last line where it report "No Send As permissions for the <bes_account> account operator. I am running BES 5.0 with Exchange 2007 I have checked the permissions and they all seem right.

Any deas

Thanks

Robot

[AndyDufresne]

Does this happen for every user you test it on?

READ: KB12483 - Set Exchange Server 2007 permissions using the Exchange Management Shell

[Robot]

I have run the command and all seems OK as when I go tot the AD object  I see the service account applied to BlackBerry users with Send AS permissions. Beow is a Power Shell Output

User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {Self, WriteProperty, GenericRead}ExtendedRights      :IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {ExtendedRight}ExtendedRights      : {ms-Exch-Store-Admin}IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {ExtendedRight}ExtendedRights      : {Receive-As}IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {ExtendedRight}ExtendedRights      : {Send-As}IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All

[AndyDufresne]

If you look in the ALRT log do you see any send failures / other errors?

[Robot]

Where do I find what you have mentioned.

[AndyDufresne]

KB11384 - How to change the location of the BlackBerry Enterprise Server logs

go to the location of the logs and open up the one with ALRT in the name.  Look for a MAPI / permissions error ... some error code in the form of 0x0800xxxx or the likes.

[Robot]

I re ran the power shell command you sent me and all works thank you very much

[AndyDufresne]

You're welcome; glad to hear.