Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Robot
Posts: 5
Registered: ‎06-24-2009

IEMTEST UTILITY

Hi

 

I am new to BlackBerry and am having a lot of trouble, when I run the IEMTEST ustility everything works until the last line where it report "No Send As permissions for the <bes_account> account operator. I am running BES 5.0 with Exchange 2007 I have checked the permissions and they all seem right.

 

Any deas

 

Thanks

 

Robot

 

 

Please use plain text.
Forums Veteran II
AndyDufresne
Posts: 2,745
Registered: ‎04-01-2008

Re: IEMTEST UTILITY

Does this happen for every user you test it on?

 

 

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Please use plain text.
New Contributor
Robot
Posts: 5
Registered: ‎06-24-2009

Re: IEMTEST UTILITY

I have run the command and all seems OK as when I go tot the AD object  I see the service account applied to BlackBerry users with Send AS permissions. Beow is a Power Shell Output

 

User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {Self, WriteProperty, GenericRead}ExtendedRights      :IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {ExtendedRight}ExtendedRights      : {ms-Exch-Store-Admin}IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {ExtendedRight}ExtendedRights      : {Receive-As}IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All User                : LA\Svc_besIdentity            : MAILBOXDeny                : FalseAccessRights        : {ExtendedRight}ExtendedRights      : {Send-As}IsInherited         : FalseProperties          :ChildObjectTypes    :InheritedObjectType :InheritanceType     : All
Please use plain text.
Forums Veteran II
AndyDufresne
Posts: 2,745
Registered: ‎04-01-2008

Re: IEMTEST UTILITY

If you look in the ALRT log do you see any send failures / other errors?
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Please use plain text.
New Contributor
Robot
Posts: 5
Registered: ‎06-24-2009

Re: IEMTEST UTILITY

Where do I find what you have mentioned.
Please use plain text.
Forums Veteran II
AndyDufresne
Posts: 2,745
Registered: ‎04-01-2008

Re: IEMTEST UTILITY

 
go to the location of the logs and open up the one with ALRT in the name.  Look for a MAPI / permissions error ... some error code in the form of 0x0800xxxx or the likes.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Please use plain text.
New Contributor
Robot
Posts: 5
Registered: ‎06-24-2009

Re: IEMTEST UTILITY

I re ran the power shell command you sent me and all works thank you very much :smileyhappy:
Please use plain text.
Forums Veteran II
AndyDufresne
Posts: 2,745
Registered: ‎04-01-2008

Re: IEMTEST UTILITY

You're welcome; glad to hear.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Please use plain text.