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BlackBerry® Enterprise Service 10

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New Contributor
testsolution79
Posts: 2
Registered: ‎04-06-2013
My Device: Z10
My Carrier: Bell

Install UDS on BDS box - SRP connection issue

Trying to install UDS on BDS box.

 

Firewall setup with bidirection on port 3101.

BDS SRP server connects fine.

 

Following KB32547, 

 

installed BDS and changed port

install BB Mgt Studio and changed port

changed EMWS port

changed WebServerListenPort ports

 

SRP verification shows 

"ca.srp.blackberry:3101  SRP key and ID are Valid."

but when I tried to verify SRP host, it gives me

"The setup application could not make a connection to the SRP host to validate the SRP data that you specified."

 

Does UDS use different than port 3101 to validate SRP information?

because on BB Support site, my BDS shows connected fine.

 

Any input will be greatly appreciated.

Regards,

 

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New Contributor
testsolution79
Posts: 2
Registered: ‎04-06-2013
My Device: Z10
My Carrier: Bell

Re: Install UDS on BDS box - SRP connection issue

ok, solved my issue.. 

thanks to BlackBerry license mess up, wasted 3 days trying to figure out..

BB customer support was not helpful either. :Dots:

 

got it from google..

For BDS. use serial number and license key of UDS.

For UDS, vise versa.

 

thanks,

 

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Install UDS on BDS box - SRP connection issue

the wordig is not consistant and has caused some trouble for some

 

this is supposed to be changed

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
kaita
Posts: 7
Registered: ‎04-02-2013
My Device: z10
My Carrier: optus

Re: Install UDS on BDS box - SRP connection issue

Hi All,

 

Last month I have installed BB 10 BDS server with 60 day trial key and activated 2 devices successfully.

Today I have used the BB 10 License Trade up and upgraded 10 licenses of old BES V5.0.3 server to BB 10.

 

When I log on to BES 10 BDS console and navigate under Servers and components expand BlackBerry Solution topology > Component view

  • Click BlackBerry Administration Service
  • Click Edit component
  • then add the new license key of quantity 10 then I get below error

cannot add non-evaluation key to an evaluation license key

 

Please advise if any one had this issue and how to resolve this....thanks

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New Contributor
Curdyz
Posts: 5
Registered: ‎04-24-2013
My Device: Z10
My Carrier: Sask Tel

Re: Install UDS on BDS box - SRP connection issue

Thanks for this! I didn't have the same issue as you but the solution is the same for when installing UDS even with purchasing legit CALs. Totally agree that Blackberry has extremely poor documentation when it comes to entering licensing info.
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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Install UDS on BDS box - SRP connection issue


kaita wrote:

Hi All,

 

Last month I have installed BB 10 BDS server with 60 day trial key and activated 2 devices successfully.

Today I have used the BB 10 License Trade up and upgraded 10 licenses of old BES V5.0.3 server to BB 10.

 

When I log on to BES 10 BDS console and navigate under Servers and components expand BlackBerry Solution topology > Component view

  • Click BlackBerry Administration Service
  • Click Edit component
  • then add the new license key of quantity 10 then I get below error

cannot add non-evaluation key to an evaluation license key

 

Please advise if any one had this issue and how to resolve this....thanks



you have to remove the trail CALs prior to adding in the real ones

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.