Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Posts: 6
Registered: ‎01-07-2013
My Device: Non Blackberry user but support a lot of model
My Carrier: Swisscom

Installation of BES 10

Hi All,

I have BES server 5.03

I Would to install BES 10 ( normally we can install on the same server) so I download the trial version. But when I launched the installer, at the begging I have the error message:

"The Installation path is too long. You must specify an installation path that is less than 67 characters".

And of course I can't change the path.

Someone get the same issue than me? any Help or idea?

Thanks,
InterHyve

Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: Installation of BES 10

Same Message was already seen in the forum. But first of all BES is not supported on BES 5!
What OS are you planing to use?
------------------------------
Find more information about Enterprise Mobility Management at EMMAdmin.com
New Contributor
Posts: 6
Registered: ‎01-07-2013
My Device: Non Blackberry user but support a lot of model
My Carrier: Swisscom

Re: Installation of BES 10

Hi,

Thanks for the response,
What os of  Blackberry server or on the Device?

Interhyve

Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: Installation of BES 10

OS of BlackBerry Server
------------------------------
Find more information about Enterprise Mobility Management at EMMAdmin.com
New Member
Posts: 1
Registered: ‎02-28-2013
My Device: Blackberry Curve
My Carrier: Telus

Re: Installation of BES 10

I am having the same issue.

 

The installation path is too long. You must specify an installation path that is less than 67 characters.

 

Server: 2008 SP2 64-bit

Current install: BES 5.0.4

 

 

Steve

Contributor
Posts: 13
Registered: ‎06-01-2011
My Device: 9780
My Carrier: Rogers

Re: Installation of BES 10

Same issue here:

 

The installation path is too long. You must specify an installation path that is less than 67 characters. It doesnt give me an option to select another path, its greyed out.

 

Server: 2008 R2 SP1 64-bit

Current install: BES 5.0.4 (Bundle 38)

Guru III
Posts: 31,261
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Installation of BES 10

Contributor
Posts: 13
Registered: ‎06-01-2011
My Device: 9780
My Carrier: Rogers

Re: Installation of BES 10

There is definetly a bug/glitch. I cannot change the installation path as it is greyed out. Please see screenshot:

 

 

Contributor
Posts: 13
Registered: ‎06-01-2011
My Device: 9780
My Carrier: Rogers

Re: Installation of BES 10

Anyone? Still having problems...
New Member
Posts: 3
Registered: ‎04-18-2013
My Device: z10
My Carrier: at&t

Re: Installation of BES 10

DId you find a fix for this. Im getting the same error msg. Also, I moved to another server and having permission issues. (Elevation Error) but if I remember correctly you cant give the bes login admin rights. CEB