Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
MarkRemeta
Posts: 2
Registered: ‎04-21-2012
My Carrier: AT&T

Logging question

I'm sorry if this is a simple question but I'm really getting frustrated. I changed the maximum size of the daily log files under Blackberry Domain, Component View, Logging for all the components but the main one I'm concerned with is the Mailbox Agent. Now in all the docs I've read it says "restart the components that contain the logging settings that you changed."

 

My problem is I don't see 'Mailbox Agent" in component view so how do I restart it? I see the email component but nothing about message agent and there is no restart instance under it anyway. Is it a service I need to restart? I checked the registry and it's still set to the old value. Could someone tell me what I need to restart to enable the new message logging values.

 

Thanks.

Please use plain text.
Trusted Contributor
fermanagh
Posts: 130
Registered: ‎04-01-2008

Re: Logging question

Restarting the Controller service will restart the messaging agent

Don't forget to hit like if I resolved your issue! :smileyhappy:
Please use plain text.
New Contributor
MarkRemeta
Posts: 2
Registered: ‎04-21-2012
My Carrier: AT&T

Re: Logging question

Yes, I figured it out. Thanks.

Please use plain text.
Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Logging question

glad to see it better now



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.