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BlackBerry® Enterprise Service 10

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darvi
Posts: 1
Registered: ‎04-03-2012
My Device: BlackBerry Bold 9700

Login failed for user xxx

Hello,

 

could I ask for help with Mobile Fusion? I cannot login via direct admin account. I tried to reinstall Mobile Fusion and successfully added MDM domain, restarted BAS services on BES Express (installed separately).

 

There are these errors in log:

 

qtp2080726-28 ERROR com.rim.fuse.server.rx.FuseRXEngine$ Error occurred during aggregated login com.rim.fuse.server.LoggedIntoNoDomainsException: No domains accepted the credentials

 

Caused by: javax.xml.stream.XMLStreamException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed

 

Thanks.

 

darvi

 

 

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Developer
joanb
Posts: 109
Registered: ‎01-27-2012
My Device: Z10 + PlayBook 64GB

Re: Login failed for user xxx

first things first,

 

Dis you double check you are using the domain administrator or the user running the service and are you trying to log into the webconsole (not webdesktop) page?

Remember to type the non-canonical domain name (domain name from windows)

 

 

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