BlackBerry® Enterprise Service 10

[knottyrope]

Please double check http://www.blackberry.com/btsc/KB20608

[Laaz]

Hi,

The throttling policy was set, but somehow not applied / replicated to the rest of the organisation.

I tried to create a new Policy, set the required settings, and assign the new policy for BESadmin.

Then i stopped BlackBerry Controller, Dispatcher and router service

Restarted Microsoft Exchange Information Store service

Started BlackBerry Router, Dispatcher and controller service.

That did the trick

/Laaz

[knottyrope]

Glad to hear it.

[MeliOnTheJob]

I am now faced w/ this....1 user affected thus far.

I believe our Email Admin did the throttling policy already--will confirm that.

here we go....

[mirmujahed]

Wat did u do to resolve this damm issue. 

WE are having MS Exchange 2007 and 300 users running. 

Both I am facing this issue only with 3 users. Really strange. 

Help !

[icefrost1]

The problem was with the Exchange throttling policy, starts giving issues the moment you go over 20 users. You need to create a new throttling policy for BES, see page 1 of this thread for more info.

[mirmujahed]

Exchange throttling policy solution might work with Exchange 2010. But we are using Exchange 2007 and also we have more than 300 users. I can stil activate other user accounts but facing this problem with 3 specific users. 

[foemat]

I was having the same problem - ended up that the user was in an Exchange database that hadn't yet had the extended AD permissions applied:

From an Exchange server powershell session:

Get-MailboxDatabase | Add-ADPermission -User "BESAdmin"-AccessRights ExtendedRight -ExtendedRights Receive-As, ms-Exch-Store-Admin

To review the databases and their permissions:

Get-MailboxDatabase | get-ADPermission -User "BESAdmin"| fl Identity, ExtendedRights

Enjoy.

[knottyrope]

Permissions ar fun to deal with, good to see you are doing better