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BlackBerry® Enterprise Service 10

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Contributor
marissa32
Posts: 23
Registered: ‎02-28-2013
My Device: Z10

Maps app on Work Error (2000)

 

I am getting an error on the Maps app, only on the Work side:
There is a problem communicating wih the server.  Try again later. (2000)


Occurs shortly after opening the app, while trying to locate.


When searching for a valid adress I get the following error:
There is a problem communicating wiht the server.  Try again later. (2001)

 

The Maps app works fine on the Personal side.  I am able to browse the Internet on the Work side, all else seems normal.

 

Has anyone seen this?

 

Software: 10.0.10.85

Model:  STL100-3

New Member
jmocanada
Posts: 2
Registered: ‎06-19-2013
My Device: q10

Re: Maps app on Work Error (2000)

Yes, I have the same exact issue on my phone too. Any resolutions for this?

Software: 10.1.0.238
Model: SQN100-1
Contributor
marissa32
Posts: 23
Registered: ‎02-28-2013
My Device: Z10

Re: Maps app on Work Error (2000)

What version of BDS are you on?  I was advised by their Escalation Team of resolution below, but I still have the problem as well.  I waiting for a response from them.

 

Resolution: 

* We advised Client that issue with 'Maps' application intermittently not working was a previously reported issue.

 

* We advised that 'Maps' will be a part of OS10.1 and all reported issues will be addressed, per our Escalation Team.

New Member
jmocanada
Posts: 2
Registered: ‎06-19-2013
My Device: q10

Re: Maps app on Work Error (2000)

Seems like I posted in the wrong forum, as I am not an administrator of our BES or BDS - I just searched for the issue, and your post popped up, so I responded.

 

My IT department did say that they plan to upgrade to BES 10.1 in 3rd quarter - that's the extent of information I have. 

 

Nice to know it is being looked at though...thanks for the info!

Trusted Contributor
ovithucu
Posts: 106
Registered: ‎02-20-2014
My Device: Z10 STL-100-2

Re: Maps app on Work Error (2000)

The same problem here. Swiping Z10STL100-2/10.2.1.3247