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BlackBerry® Enterprise Service 10

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Contributor
Aermak
Posts: 14
Registered: ‎07-20-2011
My Device: 9790
Accepted Solution

New BES, old SRP license - help!

So i've got an old BES with my only SRP license runnning with about 150 users.

 

I've also got a new BES 5.0.4 runnning along with standby one using a 90 day SRP license.

 

I've used the transporter tool to migrate a couple of users and everything works fine. Now i want to move everyone else including the licenses.

 

My question, how and what's the safest way to move the SRP license? The temp one only allows 20 users.

 

Regards.

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES, old SRP license - help!

Contributor
Aermak
Posts: 14
Registered: ‎07-20-2011
My Device: 9790

Re: New BES, old SRP license - help!

Thanks, always good to know.

 

My issue is, as soon as i move the license, what happens to the old BES? I can't move anyone before i copy the SRP license accross. The SRP license on the New BES only allows 20 users. What am i missing?

 

 

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES, old SRP license - help!

you can do a bulk move with transporter with old BES not running

 

To keep both running you need a Migration kit from T support or use BES express in the middle which requires 2 transporter moves

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Aermak
Posts: 14
Registered: ‎07-20-2011
My Device: 9790

Re: New BES, old SRP license - help!

How do i get the Migration Kit?
Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES, old SRP license - help!


Aermak wrote:
How do i get the Migration Kit?


call T support (if you paid for it) and request one.

 

if not on t support, install BES express 5 ( free ) and use it as a middle man in the move with transporter

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Aermak
Posts: 14
Registered: ‎07-20-2011
My Device: 9790

Re: New BES, old SRP license - help!

Got it, now what's the best way to do this without downtime for the users?

Can i just change the srp on the old BES to the one i got from the migration kit then copy the srp used on the old one to the new BES? No downtime or 4h wait? What happens to the BBs, new activation or they won't even notice it?
Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES, old SRP license - help!

you use the SRP from migration kit on teh new BES and teh old BES SRP will become invalid after 60 or 90 days

 

install new BES and test

 

set it up all on its own and once tested and running, use transporter to move users over which will not require any activation

 

Here is most of the documentation you need will to install and administer the BB 5.0 server:

 

Server 5.0 Upgrade Paths:

http://na.blackberry.com/eng/services/server/upgradepath.jsp

 

Server 5.0 Intsallation Support:

http://na.blackberry.com/eng/support/software/serverinstall.jsp

 

 

Server 5.0 Upgarde guide:

http://docs.blackberry.com/en/admin/deliverables/7315/index.jsp?name=BlackBerry%20Enterprise%20Serve...=

 

BlackBerry Enterprise Server Resource Kit Docs and Files

https://www.blackberry.com/Downloads/entry.do?code=D736BB10D83A904AEFC1D6CE93DC54B8

 

http://docs.blackberry.com/en/admin/subcategories/?userType=2&category=BlackBerry%20Enterprise%20Ser...

 

Server 5.0 Admin Tutorial:

http://docs.blackberry.com/en/admin/deliverables/7466/flash_start.html

 

All Server guides:

http://docs.blackberry.com/en/admin/?userType=2

<p

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Aermak
Posts: 14
Registered: ‎07-20-2011
My Device: 9790

Re: New BES, old SRP license - help!

Currently migrating batches of 10 users per day and all looks well.

Had to figure out the cals myself since the documentation is not very clear after the srp migraton. But so far so good! Thanks!
Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES, old SRP license - help!

in case some one else needs the info for CALs

 

 

Click on BlackBerry Domain on the left pane.
Then in the right pane, select the 'Global' tab, expand 'Account', and choose 'License Management'.
You should see:
License Total:
Used:
Free:

or

From command-line, you can do the following:

bcp "select LicenseKey from BESMgmt.dbo.LicenseKeys where type = 0" queryout c:\licensekeys.txt -c -T -R -E -Sdbservername

That will export all installed license keys to the text file specified in the command. Just be sure to change dbservername to your SQL/MSDE server. This needs to be run from a server/machine that has bcp.exe installed, though (installed by default with SQL and MSDE installations).

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V