BlackBerry® Enterprise Service 10

[Aermak]

So i've got an old BES with my only SRP license runnning with about 150 users.

I've also got a new BES 5.0.4 runnning along with standby one using a 90 day SRP license.

I've used the transporter tool to migrate a couple of users and everything works fine. Now i want to move everyone else including the licenses.

My question, how and what's the safest way to move the SRP license? The temp one only allows 20 users.

Regards.

[knottyrope]

How to locate and change the SRP ID and SRP Authentication Key in BlackBerry Enterprise Server 4.0 t...

[Aermak]

Thanks, always good to know.

My issue is, as soon as i move the license, what happens to the old BES? I can't move anyone before i copy the SRP license accross. The SRP license on the New BES only allows 20 users. What am i missing?

[knottyrope]

you can do a bulk move with transporter with old BES not running

To keep both running you need a Migration kit from T support or use BES express in the middle which requires 2 transporter moves

[Aermak]

How do i get the Migration Kit?

[knottyrope]

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Aermak wrote:
How do i get the Migration Kit?

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call T support (if you paid for it) and request one.

if not on t support, install BES express 5 ( free ) and use it as a middle man in the move with transporter

[Aermak]

Got it, now what's the best way to do this without downtime for the users?

Can i just change the srp on the old BES to the one i got from the migration kit then copy the srp used on the old one to the new BES? No downtime or 4h wait? What happens to the BBs, new activation or they won't even notice it?

[knottyrope · Accepted solution]

you use the SRP from migration kit on teh new BES and teh old BES SRP will become invalid after 60 or 90 days

install new BES and test

set it up all on its own and once tested and running, use transporter to move users over which will not require any activation

Here is most of the documentation you need will to install and administer the BB 5.0 server:

Server 5.0 Upgrade Paths:

http://na.blackberry.com/eng/services/server/upgradepath.jsp

Server 5.0 Intsallation Support:

http://na.blackberry.com/eng/support/software/serverinstall.jsp

Server 5.0 Upgarde guide:

http://docs.blackberry.com/en/admin/deliverables/7315/index.jsp?name=BlackBerry%20Enterprise%20Serve...=

BlackBerry Enterprise Server Resource Kit Docs and Files

https://www.blackberry.com/Downloads/entry.do?code=D736BB10D83A904AEFC1D6CE93DC54B8

http://docs.blackberry.com/en/admin/subcategories/?userType=2&category=BlackBerry%20Enterprise%20Ser...

Server 5.0 Admin Tutorial:

http://docs.blackberry.com/en/admin/deliverables/7466/flash_start.html

All Server guides:

http://docs.blackberry.com/en/admin/?userType=2

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[Aermak]

Currently migrating batches of 10 users per day and all looks well.

Had to figure out the cals myself since the documentation is not very clear after the srp migraton. But so far so good! Thanks!

[knottyrope]

in case some one else needs the info for CALs

Click on BlackBerry Domain on the left pane.
Then in the right pane, select the 'Global' tab, expand 'Account', and choose 'License Management'.
You should see:
License Total:
Used:
Free:

or

From command-line, you can do the following:

bcp "select LicenseKey from BESMgmt.dbo.LicenseKeys where type = 0" queryout c:\licensekeys.txt -c -T -R -E -Sdbservername

That will export all installed license keys to the text file specified in the command. Just be sure to change dbservername to your SQL/MSDE server. This needs to be run from a server/machine that has bcp.exe installed, though (installed by default with SQL and MSDE installations).