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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 2
Registered: ‎05-21-2012
My Device: BES Express 5.0.3

New bes 5.0.3 install

Guys, Im extremely new to this and have virtually no idea what im doing. I got the software installed and I can log in to BAS.

 

I cannot connect any users through enterprise activation. I have tried a wired connection as well and I get errors: 

  • The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer.

I get this with every device. 

 

Please help, I have an entire company without service

Guru III
Posts: 31,015
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New bes 5.0.3 install

New Contributor
Posts: 2
Registered: ‎05-21-2012
My Device: BES Express 5.0.3

Re: New bes 5.0.3 install

Im using IE9 on that particular server.

I will begin checking the other things you mentioned now
Guru III
Posts: 31,015
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New bes 5.0.3 install

get anywhere on this?

 




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