03-07-2013 05:59 PM - last edited on 03-07-2013 06:40 PM by Chronos
" from 30 days to no limit "
Same problem here - all emails deleted from the device after 30 days - users asking for their old BBs unless this is sorted now.
03-08-2013 08:13 AM
I couldn't see if there were earlier posts, but this morning I lost all my archived e-mails on all accounts on my Z10. Which then erased all those e-mails also from my main laptop accounts. Now I see it was about 30 days. Disaster!!
Does anyone know how to get them back or at least prevent this? I find BlackBerry very inaccessble to fixing these things and I am a BlackBerry loyalist.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
03-08-2013 06:51 PM
what type of email account, POP, IMAP, EAS or BES?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V