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BlackBerry® Enterprise Service 10

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Contributor
davidelkaim
Posts: 16
Registered: ‎02-03-2012
My Carrier: IL ORANGE

Problem with BBM

Hi ,

 

most users on my compagny have a the problem to invite people with BBM ? Why

me too on my blackberry 9780 i cannot invite people with bbm i have always wait authoriztion and after i asked the users he don't receive anything on the bbm .

please i need help.

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Guru III
knottyrope
Posts: 29,229
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem with BBM

are you on BES?

 

If yes do you have encrpyption enabled for BBM?

 

Configure PIN-to-PIN encryption on the BlackBerry Enterprise Server



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Contributor
davidelkaim
Posts: 16
Registered: ‎02-03-2012
My Carrier: IL ORANGE

Re: Problem with BBM

ok i did on the server but on the device i need encrpyption enabled for BBM ?

can you tell me how ?

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Guru III
knottyrope
Posts: 29,229
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem with BBM

[ Edited ]

if enabled on the server you have to remove it to allow external sending which includes invites and messages.

 

Decryption errors when receiving BlackBerry Messenger messages from certain users



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.