Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Trusted Contributor
mirmujahed
Posts: 167
Registered: ‎06-13-2009
My Device: Blackberry Curve

Problem with email font when user replies

Hi guys, we noticed that when users are replying from their new bb 10 devices, the font of the email received in outlook or any other client is very small. 
Can someone please help in this matter who faced the same issue. Is there any setting that can be changed from server side or active sync or is this a common problem with new devices. 
Thanks.
 
Contributor
Chamikara
Posts: 12
Registered: ‎04-03-2008
My Device: BlackBerry z10

Re: Problem with email font when user replies

 what is the OS version you have with BB10 device please?

 

(settings --> about )

1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
Trusted Contributor
mirmujahed
Posts: 167
Registered: ‎06-13-2009
My Device: Blackberry Curve

Re: Problem with email font when user replies

I have the latest OS 10.1.0.4181, Q10 device. The issue is same for Z10 device as well.
Trusted Contributor
mirmujahed
Posts: 167
Registered: ‎06-13-2009
My Device: Blackberry Curve

Re: Problem with email font when user replies

Still waiting for help on this subject.
Trusted Contributor
mirmujahed
Posts: 167
Registered: ‎06-13-2009
My Device: Blackberry Curve

Re: Problem with email font when user replies

Did anyone face this issue before. I have update the device software to 10.2 but still issue is there.