02-06-2012 04:40 AM
I'm facing a strange issue at a customer's system and I didn't find a solution yet.
If this post doesn't fit into this forum, please move it.
Blackberry 6.0 or 7.0 devices cannot browse intranet websites.
BES 5.0.3 MR5 (MR6 planned to be applied in 2 weeks)
Devices can open http://intranet/ but after clicking a link, they receive the error message:
The requested URL could not be retrieved. Sorry, we couldn't find the web page that you requested. Make sure that you typed the web address correctly, and try again. Error Code: 10006
Blackberry 5.0 devices have NO issue though!
I can tell that it's related to the version, because I have a Bold, which used to run on 5.0, with no issues, then upgrading to 6.0 and the troubles began.
I googled and found an information related to Blackberry Internet Browsing Service 2 service book, but the solution didn't work, as decribed (delete service book, restart device).
As this seems to be related to the device version (5.0 works, 6.0/7.0 doesn't), or to the browser version, is there anything I might have to change at the proxy patterns in BAS?
The patterns for *intranet* are the same as for *intranet.domain* and use a direct connection.
I hope, somebody has got a hint for me, as I ran out of ideas..
Any help appreciated!
Solved! Go to Solution.
02-06-2012 06:34 AM
i have a similar problem with a bb 9810 with os 7.0 The temporal solution is to type the ip addres and i can access to the website.
I try to open a case with rim but i don't have any answer
02-06-2012 06:52 AM
I'm facing the same problem as you with one of our customer.
I've found this KB but I've not tested it yet : http://www.blackberry.com/btsc/KB24144
I hope this can help you.
02-06-2012 06:54 AM
02-06-2012 07:00 AM
02-06-2012 09:19 AM
03-12-2012 12:16 PM
the solution works great but antoher option it is to disable the internet browser http://btsc.webapps.blackberry.com/btsc/search.do?
we test both solutions and work.