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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 3
Registered: ‎02-10-2014
My Device: Z10
My Carrier: ATT

Re: Code 2009: 2009 When Trying To Activate iPhone?

Same problem here.  Have a proxy server in use in my environment so that might or might not be related.

 

Clicking on things in the licensing page did nothing for me.

 

Wish Blackberry would fix this bug...

Guru III
Posts: 31,197
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Code 2009: 2009 When Trying To Activate iPhone?

do you have any expired licenses?

remove them if you do

 

also

"Code 2009: You cannot activate your device at this time because there are insufficient device licen...  

 




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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 3
Registered: ‎02-10-2014
My Device: Z10
My Carrier: ATT

Re: Code 2009: 2009 When Trying To Activate iPhone?

nope and yes, saw that article and implemented the change.  Still broken...

Guru III
Posts: 31,197
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Code 2009: 2009 When Trying To Activate iPhone?

do you show any free licenses?

can you access the license portal?

What version BES are you on ?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 3
Registered: ‎02-10-2014
My Device: Z10
My Carrier: ATT

Re: Code 2009: 2009 When Trying To Activate iPhone?

Yes.

Yes.

BES10.2.1

Guru III
Posts: 31,197
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Code 2009: 2009 When Trying To Activate iPhone?

make sure in Internet Explorer settings that Bypass proxy server for local addresses is configured?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V