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BlackBerry® Enterprise Service 10

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New Contributor
rivacom
Posts: 3
Registered: ‎05-12-2009
My Device: Not Specified

Read Receipt, Anyone else using unified messaging?

We just upgraded in the course of a few weeks from 4.0 -> 5.0 which to much disappointment, our unified messaging no longer takes read receipts, meaning the voice mails never get deleted.  Before the upgrade all of our black berry users had the option to turn it on.  Now BES Support has told me that this was taken out in 5.0, and in 4.1-4.1.6 you had to do a registry hack to enable it.  Can anyone think of a work around for this?  This is a must, and am kind of confused how everyone else is doing it.  We currently are running BES 5.0 using Exchange 2003 on a separate server.

 

Any suggestions?

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New Contributor
jessebednall
Posts: 3
Registered: ‎11-12-2009
My Device: Not Specified

Re: Read Receipt, Anyone else using unified messaging?

Hi there, A usual UM system has 3 services like : Access service, application services and back-end services. Maybe one of your server is not properly configured that is why voicemail never get deleted the way they are being deleted before.
http://virtualphonesystem.blogetery.com/
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