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BlackBerry® Enterprise Service 10

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New Contributor
VVadwala
Posts: 2
Registered: ‎08-28-2013
My Carrier: O2
Accepted Solution

Resetting user password using BES10

How can I reset the user password for Z10 device using BES10? I am not able to see any option for resetting password in BES10.

 

Await your response guys.

 

Many thanks,

Vishal.

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New Contributor
Tarkus7079
Posts: 9
Registered: ‎04-18-2013
My Carrier: O2

Re: Resetting user password using BES10

Search for user > Click device PIN > Specify new device password and lock device
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Guru III
knottyrope
Posts: 29,210
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Resetting user password using BES10


Tarkus7079 wrote:
Search for user > Click device PIN > Specify new device password and lock device

works for me too



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New Contributor
VVadwala
Posts: 2
Registered: ‎08-28-2013
My Carrier: O2

Re: Resetting user password using BES10

Hi Tarkus,

 

Thanks for your help. I've been looking all around in BES10, but it didn't occured to me to click on Device Pin for that User. It solved my problem. Thanks a lot.

 

Regards,

Vishal.

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