08-28-2013 06:19 AM
How can I reset the user password for Z10 device using BES10? I am not able to see any option for resetting password in BES10.
Await your response guys.
Solved! Go to Solution.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
08-28-2013 09:58 AM
Search for user > Click device PIN > Specify new device password and lock device
works for me too
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
08-28-2013 10:17 AM
Thanks for your help. I've been looking all around in BES10, but it didn't occured to me to click on Device Pin for that User. It solved my problem. Thanks a lot.