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BlackBerry® Enterprise Service 10

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Visitor
Waddahs
Posts: 1
Registered: ‎06-17-2013
My Device: Z10
My Carrier: STC

Roaming Issue with Blackberry Z&Q 10

Hi

We have two users not able to receive their emails on Z&Q 10 devices while traveling abroad.

Both users have BES service & international roaming enable .

Data service is ON

Data services while roaming is ON

IT Policy on the BES 10 server is default .

Require manual synchronization when roaming - option on the email profile by default is No and we've also tried to change it to Yes but same result .

BB Provision has been done for both users with no result .

 

Please advise .

 

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