10-10-2013 10:02 AM - edited 10-10-2013 11:41 AM
We have the following situation:
a) BES 10.1.3 Exchange 2007 + BB10.1.X Devices (Q10 / Z10)
b) BES 10.1.3 Exchange 2010 + BB10.1.X Devices (Q10 / Z10)
c) BES 10.1.3 Traveler 18.104.22.168IF1 + BB10.1.x Devices (Q10 / Z10)
d) BES 10.1.3 Traveler 22.214.171.124IF1 + BB10.2.x Devices (Z30)
When a user recieves an S/MIME SIGNED (not encrypted) Mail it cannot be opend on the Blackberry devices in situation a,b,d. The circle is going around and around and after a couple of minutes the device runs into timeout
displaying "message cound not be retrieved from server".
In situation c) the message can be opened, and the devices displays the signature-file as an attachment but it does not recognises this as a signature.
The content type of the mail is:
What have gone wrong?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
10-14-2013 10:31 AM
have you looked at this KB?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V