Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Contributor
mystics7
Posts: 13
Registered: ‎11-02-2009
My Device: Not Specified
Accepted Solution

Temp CALs

[ Edited ]

I'm currently getting BES 5 up and running on new hardware. My setup right now is old system with Valid SRP and 65 users. I want to start to move my users over to the new server that is running a Temp SRP with the 20 user CAL. I was going to move all my users over to the new server then replace the SRP but I will reach the limit of CALs. I can not add my valid CALS to a TEMP SRP so I was wondering if any one had a work around for this.

Contributor
Silly
Posts: 40
Registered: ‎05-04-2009
My Device: Not Specified

Re: Temp CALs

I believe you cannot mix Temp & Perm Cals in an environment.

 

You should be able to ask RIM for more temp cals to use with the temp SRP, then, when all accounts are migrated, simply switch them out altogether.

Contributor
mystics7
Posts: 13
Registered: ‎11-02-2009
My Device: Not Specified

Re: Temp CALs

I removed the temp CAL and then added my cals.  I am now able to move all my users over and switch the SRP

Contributor
dprovencher
Posts: 16
Registered: ‎10-10-2008
My Device: Not Specified

Re: Temp CALs

Hello,

 

I've done the same thing with my BES migration, but now I can't remove the temp CAL, so that means I can't add my real CALs since we can't mix them.  How can I remove the temp CAL from there?

 

Thank you in advance