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BlackBerry® Enterprise Service 10

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Contributor
sambika
Posts: 36
Registered: ‎10-22-2012
My Device: 9900

UDS Activation Error 3007

Hi,

 

i searched a lot but none of the suggested solutions worked for me.

So i have installed the BES10. Port 3010 is open for outbound. I have the correct licence and a few BB10 activated on this server. But I can't activate an Android Phone. I tried the activation server address as suggested from BB (<cc>.bbsecure.com/SXXXXXXX ) and then i get the Information about my Cert. Which i can accept but afterwards i get the error 3007 Server is not available :smileysad:

 

Any help is much appreciated.

 

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Retired
LoneWolf902
Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: UDS Activation Error 3007

Hello sambika,

Thank you for your question regarding UDS activations.

 

Are you able to hit the below link from any browser? https://<cc>.bbsecure.com/SRPID/ca

 

You should be prompted with a Certificate download for your server.

Let me know if you have any other questions.

- LW

 

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Contributor
sambika
Posts: 36
Registered: ‎10-22-2012
My Device: 9900

Re: UDS Activation Error 3007

Hi,

if i do that i get the following:

 

"2007 User not authorized for requested core server operation. The remote server returned an error:smileysad:401) Unauthorized"

 

Do i have to browse to this site from an internal Wlan oder can i do this with the normal connection from outsite the companys network?

 

Thank you!

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