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BlackBerry® Enterprise Service 10

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limjiansheng
Posts: 1
Registered: ‎10-21-2013
My Device: BlackBerry Q10
My Carrier: SingTel Telecom

UDS Unable to Login since Updated to 10.1.3

[ Edited ]

Hi All,

 

BDS Working, BDS UI Working, UDS Working, UDS Gui Not able to login
UDS Web GUI is not able to login and prompted the following error upon login:

 

An error occurred. The site might be temporarily unavailable. Click OK to attempt to return to the login page.

 

Below is gathered from UDS Logs:

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Oct 21, 2013 11:18:57 AM org.apache.coyote.http11.Http11Protocol pause
INFO: Pausing Coyote HTTP/1.1 on http-9440
Oct 21, 2013 11:18:57 AM org.apache.coyote.http11.Http11Protocol pause
INFO: Pausing Coyote HTTP/1.1 on http-6443
Oct 21, 2013 11:18:58 AM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Oct 21, 2013 11:18:58 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [] appears to have started a thread named [net.sf.ehcache.CacheManager@43995d] but has failed to stop it. This is very likely to create a memory leak.
Oct 21, 2013 11:18:58 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [] appears to have started a thread named [CacheLoadSystem] but has failed to stop it. This is very likely to create a memory leak.
Oct 21, 2013 11:18:58 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [] appears to have started a thread named [CacheLoad/device] but has failed to stop it. This is very likely to create a memory leak.
Oct 21, 2013 11:18:58 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [] appears to have started a thread named [CacheLoad/group] but has failed to stop it. This is very likely to create a memory leak.
Oct 21, 2013 11:18:58 AM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-9440
Oct 21, 2013 11:18:58 AM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-6443
Oct 21, 2013 11:18:38 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-9440
Oct 21, 2013 11:18:38 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-6443
Oct 21, 2013 11:18:38 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 3280 ms
Oct 21, 2013 11:18:38 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Oct 21, 2013 11:18:38 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.35
Oct 21, 2013 11:18:38 AM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor ROOT.xml
Oct 21, 2013 11:18:56 AM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-9440
Oct 21, 2013 11:18:56 AM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-6443
Oct 21, 2013 11:18:56 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 18403 ms
Oct 21, 2013 11:32:29 AM org.apache.coyote.http11.Http11Protocol pause
INFO: Pausing Coyote HTTP/1.1 on http-9440
Oct 21, 2013 11:32:29 AM org.apache.coyote.http11.Http11Protocol pause
INFO: Pausing Coyote HTTP/1.1 on http-6443
Oct 21, 2013 11:32:30 AM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Oct 21, 2013 11:32:30 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [] appears to have started a thread named [net.sf.ehcache.CacheManager@ceb7c5] but has failed to stop it. This is very likely to create a memory leak.
Oct 21, 2013 11:32:30 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [] appears to have started a thread named [CacheLoadSystem] but has failed to stop it. This is very likely to create a memory leak.
Oct 21, 2013 11:32:30 AM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-9440
Oct 21, 2013 11:32:30 AM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-6443
Oct 21, 2013 11:48:57 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-9440
Oct 21, 2013 11:48:57 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-6443
Oct 21, 2013 11:48:57 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1033 ms
Oct 21, 2013 11:48:57 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Oct 21, 2013 11:48:57 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.35
Oct 21, 2013 11:48:57 AM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor ROOT.xml

------------------------------------------------------------------------------------------------------------

 

Can anyone help?

 

Thanks.

 

Regards
JS

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