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BlackBerry® Enterprise Service 10

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Contributor
dibby5
Posts: 16
Registered: ‎11-02-2012
My Device: Z10
Accepted Solution

UDS iOS activation forces device PIN change

Every time I activate an iOS device against our BES 10 UDS installation it forces the user to change the PIN on his/her device and will not allow it to be one that has been used before.  Within the UDS console under the IT policies there are no options checked.  Is there a way of stopping it from doing this?

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Retired
LoneWolf902
Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: UDS iOS activation forces device PIN change

Hello dibby5, 

 

Thank you for your question about UDS IT Policies. 

 

Are you referring to the password on the iOS when you mention PIN? If so is the IT Policy on the UDS server for "Device Password" enabled?

 

- LW 

- LW

 

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Contributor
dibby5
Posts: 16
Registered: ‎11-02-2012
My Device: Z10

Re: UDS iOS activation forces device PIN change

LW,

 

Thanks for replying.  Yes the Device Password setting is enabled, but I don't understand why this would necessitate a change! and also I am unable to find a setting for the number of passwords it remembers.

 

Any help gratefully received.

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Contributor
dibby5
Posts: 16
Registered: ‎11-02-2012
My Device: Z10

Re: UDS iOS activation forces device PIN change

This requirement was being forced by the ActiveSync policy on Exchange

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