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BlackBerry® Enterprise Service 10

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New Contributor
stefan2904
Posts: 5
Registered: ‎05-19-2011
My Device: 9700
My Carrier: KPN

Re: Unable to activate any BB device Q10/Z10/PlayBook after upgrade BDS10 to BDS 10.1

Yes! That worked for me. Changed the CNAME to an A record.

Finally succesfully activated the Z10.

 

Thank you very much!

Please use plain text.
Contributor
mirparx
Posts: 22
Registered: ‎10-26-2011
My Device: Curve 8520
My Carrier: Vodafone

Re: Unable to activate any BB device Q10/Z10/PlayBook after upgrade BDS10 to BDS 10.1

:smileysad:

 

i've the same issue but the DNS check seems  not to work for me.

I've checked and the DNS is configured for A record for the pool name ...

 

The device say connection to the server -> secure conenction to the server adn then the "Unable to enroll. Plese use advanced setup."

 

The only error i can get from the log is this one into the EMWS:

[DEBUG] (06/03 14:26:19:488):{http-38084-exec-2} SynchronousDispatcher:smileytongue:athInfo: /
[INFO ] (06/03 14:26:19:490):{http-38084-exec-2} MWSHandler:smileyfrustrated:tart processing: OPTIONS /
[ERROR] (06/03 14:26:19:509):{http-38084-exec-2} MWSHandler:Certificate attribute of request is null
[INFO ] (06/03 14:26:19:514):{http-38084-exec-2} MWSHandler:smileytongue:erimeterId: null
[INFO ] (06/03 14:26:19:578):{http-38084-exec-2} MWSHandler:Complete processing: Status=200
[DEBUG] (06/03 14:26:20:691):{http-38084-exec-3} SynchronousDispatcher:smileytongue:athInfo: /enrol/2b362853-1f88-49dd-9811-44f994bdf663
[INFO ] (06/03 14:26:20:705):{http-38084-exec-3} MWSHandler:smileyfrustrated:tart processing: PUT /enrol/2b362853-1f88-49dd-9811-44f994bdf663
[INFO ] (06/03 14:26:20:784):{http-38084-exec-3} EMWS:spekeRequest instantiated
[INFO ] (06/03 14:26:20:788):{http-38084-exec-3} EMWS:Not parsing devicePerimeter as integer
[INFO ] (06/03 14:26:22:980):{http-38084-exec-3} MWSHandler:Complete processing: Status=200
[DEBUG] (06/03 14:26:24:188):{http-38084-exec-4} SynchronousDispatcher:smileytongue:athInfo: /enrol/2b362853-1f88-49dd-9811-44f994bdf663
[INFO ] (06/03 14:26:24:192):{http-38084-exec-4} MWSHandler:smileyfrustrated:tart processing: POST /enrol/2b362853-1f88-49dd-9811-44f994bdf663
[DEBUG] (06/03 14:26:25:562):{http-38084-exec-4} DeviceActivator:JReloadUser::JReloadUser - userConfigId=14
[DEBUG] (06/03 14:26:25:704):{http-38084-exec-4} DeviceActivator:JReloadUser::smileyvery-happy:oReloadUser - Reload User ...
[DEBUG] (06/03 14:26:25:739):{http-38084-exec-4} DeviceActivator:JReloadUser::smileyvery-happy:oReloadUser - done ReloadUser
[INFO ] (06/03 14:26:25:741):{http-38084-exec-4} MWSHandler:Complete processing: Status=200

 

 

DISP log seems clear to me (changed user / company mail ) :

 

<#04>[40000] (06/03 14:36:30.072):{0x1528} [SRP] EVENT=Receive_DATA, VERSION=3, TAG=-698553515, SIZE=243
<#04>[40000] (06/03 14:36:30.072):{0x1528} [SRP:smileyfrustrated:90990432] Received datagram, Tag=-698553515, Size=243
<#04>[40700] (06/03 14:36:30.073):{0x1574} {Test User} Receiving packet from device, size=243, TransactionId=668494059, Tag=-698553515, content type=IPPP, cmd=0x3
<#03>[30222] (06/03 14:36:30.074):{0x1574} {Test User} MFH: contentType=IPPP, sizeOTA=136, sizeOTW=147, TransactionId=668494059, Tag=-698553515, device=501A9F76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30518] (06/03 14:36:30.075):{0x1574} [BIPPe] {Test User} Forwarding data to ext service (IPPP), size=258, extTag=102, Tag=-698553515
<#04>[40279] (06/03 14:36:30.076):{0x1574} {Test User} SubmitToRelaySendQ, Tag=-698553515
<#04>[40000] (06/03 14:36:30.076):{0x152C} [SRP:smileyfrustrated:90990432] Send status DATA_ACCEPTED, Tag=-698553515
<#04>[40000] (06/03 14:36:30.076):{0x152C} [SRP] EVENT=Send_STATUS, VERSION=3, TAG=-698553515, STATUS=1
<#04>[40000] (06/03 14:36:30.076):{0x1530} [BIPP] EVENT=Send_RECEIVE, VERSION=1, TAG=102, SIZE=352
<#04>[40324] (06/03 14:36:30.077):{0x1530} [BIPPe] (IPPP,1) Datagram SENT (501A9F76:102:258)
<#04>[40000] (06/03 14:36:30.079):{0x1530} [BIPPe] (IPPP,1) Received ACCEPTED (102)
<#04>[40329] (06/03 14:36:30.726):{0x1530} [BIPPe] (IPPP,1) Datagram RECEIVED (501a9f76:1648361575:688)
<#03>[30222] (06/03 14:36:30.741):{0x156C} {Test User} MTH: contentType=IPPP, sizeOTA=300, sizeOTW=476, TransactionId=1648361575, Tag=117, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30313] (06/03 14:36:30.742):{0x156C} {Test User} Sending external data to device, contentType=IPPP, routing=S90990432, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I, size=407, cmd=0x3, TransactionId=1648361575, Tag=117, Submit=0
<#04>[40279] (06/03 14:36:30.742):{0x156C} {Test User} SubmitToRelaySendQ, Tag=117
<#04>[40000] (06/03 14:36:30.742):{0x152C} [SRP:smileyfrustrated:90990432] Send data, Tag=117, Submit=0, Size=407
<#04>[40000] (06/03 14:36:30.743):{0x152C} [SRP] EVENT=Send_DATA, VERSION=3, TAG=117, SIZE=407
<#04>[40000] (06/03 14:36:31.356):{0x1528} [SRP] EVENT=Receive_STATUS, VERSION=3, TAG=117, STATUS=1
<#04>[40000] (06/03 14:36:31.356):{0x1528} [SRP:smileyfrustrated:90990432] Received status DELIVERED, Tag=117, AckRequired=0
<#03>[30368] (06/03 14:36:31.357):{0x1564} {Test User} Packet has been delivered to device, Tag=117
<#04>[40321] (06/03 14:36:31.357):{0x1530} [BIPPe] (IPPP,1) Datagram DELIVERED, extTag=1648361575, status=1
<#04>[40000] (06/03 14:36:31.358):{0x1530} [BIPP] EVENT=Send_STATUS, VERSION=1, TAG=1648361575, STATUS=1
<#04>[40000] (06/03 14:36:31.915):{0x1528} [SRP] EVENT=Receive_DATA, VERSION=3, TAG=-491195227, SIZE=273
<#04>[40000] (06/03 14:36:31.916):{0x1528} [SRP:smileyfrustrated:90990432] Received datagram, Tag=-491195227, Size=273
<#04>[40700] (06/03 14:36:31.917):{0x155C} {Test User} Receiving packet from device, size=273, TransactionId=668494060, Tag=-491195227, content type=IPPP, cmd=0x3
<#03>[30222] (06/03 14:36:31.917):{0x155C} {Test User} MFH: contentType=IPPP, sizeOTA=166, sizeOTW=191, TransactionId=668494060, Tag=-491195227, device=501A9F76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30518] (06/03 14:36:31.918):{0x155C} [BIPPe] {Test User} Forwarding data to ext service (IPPP), size=302, extTag=103, Tag=-491195227
<#04>[40279] (06/03 14:36:31.918):{0x155C} {Test User} SubmitToRelaySendQ, Tag=-491195227
<#04>[40000] (06/03 14:36:31.919):{0x152C} [SRP:smileyfrustrated:90990432] Send status DATA_ACCEPTED, Tag=-491195227
<#04>[40000] (06/03 14:36:31.919):{0x152C} [SRP] EVENT=Send_STATUS, VERSION=3, TAG=-491195227, STATUS=1
<#04>[40000] (06/03 14:36:31.919):{0x1530} [BIPP] EVENT=Send_RECEIVE, VERSION=1, TAG=103, SIZE=400
<#04>[40324] (06/03 14:36:31.920):{0x1530} [BIPPe] (IPPP,1) Datagram SENT (501A9F76:103:302)
<#04>[40000] (06/03 14:36:31.921):{0x1530} [BIPPe] (IPPP,1) Received ACCEPTED (103)
<#04>[40329] (06/03 14:36:32.691):{0x1530} [BIPPe] (IPPP,1) Datagram RECEIVED (501a9f76:1648361576:736)
<#03>[30222] (06/03 14:36:32.693):{0x1584} {Test User} MTH: contentType=IPPP, sizeOTA=324, sizeOTW=520, TransactionId=1648361576, Tag=118, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30313] (06/03 14:36:32.694):{0x1584} {Test User} Sending external data to device, contentType=IPPP, routing=S90990432, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I, size=431, cmd=0x3, TransactionId=1648361576, Tag=118, Submit=0
<#04>[40279] (06/03 14:36:32.694):{0x1584} {Test User} SubmitToRelaySendQ, Tag=118
<#04>[40000] (06/03 14:36:32.695):{0x152C} [SRP:smileyfrustrated:90990432] Send data, Tag=118, Submit=0, Size=431
<#04>[40000] (06/03 14:36:32.695):{0x152C} [SRP] EVENT=Send_DATA, VERSION=3, TAG=118, SIZE=431
<#04>[40000] (06/03 14:36:33.602):{0x1528} [SRP] EVENT=Receive_STATUS, VERSION=3, TAG=118, STATUS=1
<#04>[40000] (06/03 14:36:33.602):{0x1528} [SRP:smileyfrustrated:90990432] Received status DELIVERED, Tag=118, AckRequired=0
<#03>[30368] (06/03 14:36:33.603):{0x157C} {Test User} Packet has been delivered to device, Tag=118
<#04>[40321] (06/03 14:36:33.604):{0x1530} [BIPPe] (IPPP,1) Datagram DELIVERED, extTag=1648361576, status=1
<#04>[40000] (06/03 14:36:33.604):{0x1530} [BIPP] EVENT=Send_STATUS, VERSION=1, TAG=1648361576, STATUS=1
<#04>[40000] (06/03 14:36:33.688):{0x1528} [SRP] EVENT=Receive_DATA, VERSION=3, TAG=-1018389729, SIZE=574
<#04>[40000] (06/03 14:36:33.688):{0x1528} [SRP:smileyfrustrated:90990432] Received datagram, Tag=-1018389729, Size=574
<#04>[40700] (06/03 14:36:33.688):{0x159C} {Test User} Receiving packet from device, size=574, TransactionId=668494061, Tag=-1018389729, content type=IPPP, cmd=0x3
<#03>[30222] (06/03 14:36:33.689):{0x159C} {Test User} MFH: contentType=IPPP, sizeOTA=467, sizeOTW=585, TransactionId=668494061, Tag=-1018389729, device=501A9F76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30518] (06/03 14:36:33.689):{0x159C} [BIPPe] {Test User} Forwarding data to ext service (IPPP), size=696, extTag=104, Tag=-1018389729
<#04>[40279] (06/03 14:36:33.689):{0x159C} {Test User} SubmitToRelaySendQ, Tag=-1018389729
<#04>[40000] (06/03 14:36:33.689):{0x152C} [SRP:smileyfrustrated:90990432] Send status DATA_ACCEPTED, Tag=-1018389729
<#04>[40000] (06/03 14:36:33.689):{0x152C} [SRP] EVENT=Send_STATUS, VERSION=3, TAG=-1018389729, STATUS=1
<#04>[40000] (06/03 14:36:33.690):{0x1530} [BIPP] EVENT=Send_RECEIVE, VERSION=1, TAG=104, SIZE=800
<#04>[40324] (06/03 14:36:33.691):{0x1530} [BIPPe] (IPPP,1) Datagram SENT (501A9F76:104:696)
<#04>[40000] (06/03 14:36:33.694):{0x1530} [BIPPe] (IPPP,1) Received ACCEPTED (104)
<#04>[40329] (06/03 14:36:34.431):{0x1530} [BIPPe] (IPPP,1) Datagram RECEIVED (501a9f76:1648361577:992)
<#03>[30222] (06/03 14:36:34.433):{0x1594} {Test User} MTH: contentType=IPPP, sizeOTA=572, sizeOTW=775, TransactionId=1648361577, Tag=119, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30313] (06/03 14:36:34.434):{0x1594} {Test User} Sending external data to device, contentType=IPPP, routing=S90990432, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I, size=679, cmd=0x3, TransactionId=1648361577, Tag=119, Submit=0
<#04>[40279] (06/03 14:36:34.434):{0x1594} {Test User} SubmitToRelaySendQ, Tag=119
<#04>[40000] (06/03 14:36:34.435):{0x152C} [SRP:smileyfrustrated:90990432] Send data, Tag=119, Submit=0, Size=679
<#04>[40000] (06/03 14:36:34.435):{0x152C} [SRP] EVENT=Send_DATA, VERSION=3, TAG=119, SIZE=679
<#04>[40000] (06/03 14:36:35.042):{0x1528} [SRP] EVENT=Receive_STATUS, VERSION=3, TAG=119, STATUS=1
<#04>[40000] (06/03 14:36:35.043):{0x1528} [SRP:smileyfrustrated:90990432] Received status DELIVERED, Tag=119, AckRequired=0
<#03>[30368] (06/03 14:36:35.043):{0x158C} {Test User} Packet has been delivered to device, Tag=119
<#04>[40321] (06/03 14:36:35.044):{0x1530} [BIPPe] (IPPP,1) Datagram DELIVERED, extTag=1648361577, status=1
<#04>[40000] (06/03 14:36:35.044):{0x1530} [BIPP] EVENT=Send_STATUS, VERSION=1, TAG=1648361577, STATUS=1
<#04>[40000] (06/03 14:36:35.407):{0x1528} [SRP] EVENT=Receive_DATA, VERSION=3, TAG=-227898921, SIZE=1527
<#04>[40000] (06/03 14:36:35.408):{0x1528} [SRP:smileyfrustrated:90990432] Received datagram, Tag=-227898921, Size=1527
<#04>[40700] (06/03 14:36:35.450):{0x15A4} {Test User} Receiving packet from device, size=1527, TransactionId=668494062, Tag=-227898921, content type=IPPP, cmd=0x3
<#03>[30222] (06/03 14:36:35.451):{0x15A4} {Test User} MFH: contentType=IPPP, sizeOTA=1420, sizeOTW=1670, TransactionId=668494062, Tag=-227898921, device=501A9F76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30518] (06/03 14:36:35.452):{0x15A4} [BIPPe] {Test User} Forwarding data to ext service (IPPP), size=1781, extTag=105, Tag=-227898921
<#04>[40279] (06/03 14:36:35.452):{0x15A4} {Test User} SubmitToRelaySendQ, Tag=-227898921
<#04>[40000] (06/03 14:36:35.454):{0x152C} [SRP:smileyfrustrated:90990432] Send status DATA_ACCEPTED, Tag=-227898921
<#04>[40000] (06/03 14:36:35.454):{0x152C} [SRP] EVENT=Send_STATUS, VERSION=3, TAG=-227898921, STATUS=1
<#04>[40000] (06/03 14:36:35.467):{0x1530} [BIPP] EVENT=Send_RECEIVE, VERSION=1, TAG=105, SIZE=1872
<#04>[40324] (06/03 14:36:35.469):{0x1530} [BIPPe] (IPPP,1) Datagram SENT (501A9F76:105:1781)
<#04>[40000] (06/03 14:36:35.477):{0x1530} [BIPPe] (IPPP,1) Received ACCEPTED (105)
<#03>[30487] (06/03 14:36:36.967):{0x958} Received RPC command (ReloadUser, UserId=15)
<#03>[30041] (06/03 14:36:36.982):{0x958} Starting account for BBAcctID=[Test User, UserId=15]
<#03>[30464] (06/03 14:36:36.982):{0x958} {Test User} Duplicate pending PIN [501A9F76] detected, reset pending PIN for Test User
<#03>[30448] (06/03 14:36:36.983):{0x1538} {Test User} User changed (agent): id=14, email=test.user@example.com, device=<none>;4BFCF254-3645-4CF9-A01B-3D5E67120639, routing=S90990432, agent=<none>, time=51AC8B72, ext=1, wl=0, keys=(0:0:0)
<#03>[30448] (06/03 14:36:37.040):{0x958} {Test User} User changed (agent): id=15, email=test.user@example.com, device=<none>[501A9F76];30C4A3E2-0DB9-4D45-AF83-C436C9A415AD, routing=S90990432, agent=<none>, time=51AC8DD5, ext=1, wl=0, keys=(0:0:0)
<#03>[30068] (06/03 14:36:37.041):{0x958} User Test User, UserId=15 starting up...
<#04>[40329] (06/03 14:36:37.192):{0x1530} [BIPPe] (IPPP,1) Datagram RECEIVED (501a9f76:1648361578:3472)
<#03>[30222] (06/03 14:36:37.237):{0x1548} {Test User} MTH: contentType=IPPP, sizeOTA=2844, sizeOTW=3263, TransactionId=1648361578, Tag=120, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30313] (06/03 14:36:37.240):{0x1548} {Test User} Sending external data to device, contentType=IPPP, routing=S90990432, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I, size=2951, cmd=0x3, TransactionId=1648361578, Tag=120, Submit=0
<#04>[40279] (06/03 14:36:37.240):{0x1548} {Test User} SubmitToRelaySendQ, Tag=120
<#04>[40000] (06/03 14:36:37.241):{0x152C} [SRP:smileyfrustrated:90990432] Send data, Tag=120, Submit=0, Size=2951
<#04>[40000] (06/03 14:36:37.241):{0x152C} [SRP] EVENT=Send_DATA, VERSION=3, TAG=120, SIZE=2951
<#04>[40000] (06/03 14:36:38.392):{0x1528} [SRP] EVENT=Receive_STATUS, VERSION=3, TAG=120, STATUS=1
<#04>[40000] (06/03 14:36:38.394):{0x1528} [SRP:smileyfrustrated:90990432] Received status DELIVERED, Tag=120, AckRequired=0
<#03>[30368] (06/03 14:36:38.395):{0x1540} {Test User} Packet has been delivered to device, Tag=120
<#04>[40321] (06/03 14:36:38.399):{0x1530} [BIPPe] (IPPP,1) Datagram DELIVERED, extTag=1648361578, status=1
<#04>[40000] (06/03 14:36:38.400):{0x1530} [BIPP] EVENT=Send_STATUS, VERSION=1, TAG=1648361578, STATUS=1
<#04>[40000] (06/03 14:36:38.611):{0x1528} [SRP] EVENT=Receive_DATA, VERSION=3, TAG=-2026198485, SIZE=132
<#04>[40000] (06/03 14:36:38.612):{0x1528} [SRP:smileyfrustrated:90990432] Received datagram, Tag=-2026198485, Size=132
<#04>[40700] (06/03 14:36:38.614):{0x1558} {Test User} Receiving packet from device, size=132, TransactionId=668494063, Tag=-2026198485, content type=IPPP, cmd=0x3
<#03>[30222] (06/03 14:36:38.633):{0x1558} {Test User} MFH: contentType=IPPP, sizeOTA=26, sizeOTW=11, TransactionId=668494063, Tag=-2026198485, device=501A9F76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30518] (06/03 14:36:38.665):{0x1558} [BIPPe] {Test User} Forwarding data to ext service (IPPP), size=121, extTag=106, Tag=-2026198485
<#04>[40279] (06/03 14:36:38.665):{0x1558} {Test User} SubmitToRelaySendQ, Tag=-2026198485
<#04>[40000] (06/03 14:36:38.666):{0x152C} [SRP:smileyfrustrated:90990432] Send status DATA_ACCEPTED, Tag=-2026198485
<#04>[40000] (06/03 14:36:38.666):{0x152C} [SRP] EVENT=Send_STATUS, VERSION=3, TAG=-2026198485, STATUS=1
<#04>[40000] (06/03 14:36:38.690):{0x1530} [BIPP] EVENT=Send_RECEIVE, VERSION=1, TAG=106, SIZE=224
<#04>[40324] (06/03 14:36:38.696):{0x1530} [BIPPe] (IPPP,1) Datagram SENT (501A9F76:106:121)
<#04>[40000] (06/03 14:36:38.703):{0x1530} [BIPPe] (IPPP,1) Received ACCEPTED (106)
<#04>[40329] (06/03 14:36:38.812):{0x1530} [BIPPe] (IPPP,1) Datagram RECEIVED (501a9f76:1648361579:224)
<#03>[30222] (06/03 14:36:38.826):{0x1550} {Test User} MTH: contentType=IPPP, sizeOTA=20, sizeOTW=11, TransactionId=1648361579, Tag=121, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30313] (06/03 14:36:38.828):{0x1550} {Test User} Sending external data to device, contentType=IPPP, routing=S90990432, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I, size=126, cmd=0x3, TransactionId=1648361579, Tag=121, Submit=0
<#04>[40279] (06/03 14:36:38.829):{0x1550} {Test User} SubmitToRelaySendQ, Tag=121
<#04>[40000] (06/03 14:36:38.829):{0x152C} [SRP:smileyfrustrated:90990432] Send data, Tag=121, Submit=0, Size=126
<#04>[40000] (06/03 14:36:38.830):{0x152C} [SRP] EVENT=Send_DATA, VERSION=3, TAG=121, SIZE=126
<#04>[40000] (06/03 14:36:39.441):{0x1528} [SRP] EVENT=Receive_STATUS, VERSION=3, TAG=121, STATUS=1
<#04>[40000] (06/03 14:36:39.441):{0x1528} [SRP:smileyfrustrated:90990432] Received status DELIVERED, Tag=121, AckRequired=0
<#03>[30368] (06/03 14:36:39.442):{0x1570} {Test User} Packet has been delivered to device, Tag=121
<#04>[40321] (06/03 14:36:39.442):{0x1530} [BIPPe] (IPPP,1) Datagram DELIVERED, extTag=1648361579, status=1
<#04>[40000] (06/03 14:36:39.443):{0x1530} [BIPP] EVENT=Send_STATUS, VERSION=1, TAG=1648361579, STATUS=1
<#03>[30452] (06/03 14:36:42.514):{0x15AC} CheckUserListChanges: found 1 removed user
<#03>[30045] (06/03 14:36:42.514):{0x15AC} Stopping account for BBAcctID=[Test User, UserId=14]
<#03>[30070] (06/03 14:36:42.514):{0x1560} User Test User, UserId=14 shutting down...
<#04>[40000] (06/03 14:36:43.014):{0x15AC} CleanMonitoringUserContext : 14 - [<unknown>]
<#03>[30558] (06/03 14:36:43.015):{0x15AC} Total number of users: 1
<#04>[40000] (06/03 14:36:43.696):{0x1528} [SRP] EVENT=Receive_DATA, VERSION=3, TAG=-1787983951, SIZE=351
<#04>[40000] (06/03 14:36:43.697):{0x1528} [SRP:smileyfrustrated:90990432] Received datagram, Tag=-1787983951, Size=351
<#04>[40700] (06/03 14:36:43.698):{0x1568} {Test User} Receiving packet from device, size=351, TransactionId=668494064, Tag=-1787983951, content type=IPPP, cmd=0x3
<#03>[30222] (06/03 14:36:43.699):{0x1568} {Test User} MFH: contentType=IPPP, sizeOTA=244, sizeOTW=274, TransactionId=668494064, Tag=-1787983951, device=501A9F76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30518] (06/03 14:36:43.700):{0x1568} [BIPPe] {Test User} Forwarding data to ext service (IPPP), size=385, extTag=107, Tag=-1787983951
<#04>[40000] (06/03 14:36:43.700):{0x1530} [BIPP] EVENT=Send_RECEIVE, VERSION=1, TAG=107, SIZE=480
<#04>[40279] (06/03 14:36:43.701):{0x1568} {Test User} SubmitToRelaySendQ, Tag=-1787983951
<#04>[40324] (06/03 14:36:43.701):{0x1530} [BIPPe] (IPPP,1) Datagram SENT (501A9F76:107:385)
<#04>[40000] (06/03 14:36:43.701):{0x152C} [SRP:smileyfrustrated:90990432] Send status DATA_ACCEPTED, Tag=-1787983951
<#04>[40000] (06/03 14:36:43.702):{0x1530} [BIPPe] (IPPP,1) Received ACCEPTED (107)
<#04>[40000] (06/03 14:36:43.704):{0x152C} [SRP] EVENT=Send_STATUS, VERSION=3, TAG=-1787983951, STATUS=1
<#04>[40329] (06/03 14:36:44.151):{0x1530} [BIPPe] (IPPP,1) Datagram RECEIVED (501a9f76:1648361580:1808)
<#03>[30222] (06/03 14:36:44.169):{0x1578} {Test User} MTH: contentType=IPPP, sizeOTA=1428, sizeOTW=1604, TransactionId=1648361580, Tag=122, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30313] (06/03 14:36:44.170):{0x1578} {Test User} Sending external data to device, contentType=IPPP, routing=S90990432, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I, size=1535, cmd=0x3, TransactionId=1648361580, Tag=122, Submit=0
<#04>[40279] (06/03 14:36:44.170):{0x1578} {Test User} SubmitToRelaySendQ, Tag=122
<#04>[40000] (06/03 14:36:44.170):{0x152C} [SRP:smileyfrustrated:90990432] Send data, Tag=122, Submit=0, Size=1535
<#04>[40000] (06/03 14:36:44.171):{0x152C} [SRP] EVENT=Send_DATA, VERSION=3, TAG=122, SIZE=1535
<#04>[40000] (06/03 14:36:45.320):{0x1528} [SRP] EVENT=Receive_STATUS, VERSION=3, TAG=122, STATUS=1
<#04>[40000] (06/03 14:36:45.321):{0x1528} [SRP:smileyfrustrated:90990432] Received status DELIVERED, Tag=122, AckRequired=0
<#03>[30368] (06/03 14:36:45.321):{0x1580} {Test User} Packet has been delivered to device, Tag=122
<#04>[40321] (06/03 14:36:45.322):{0x1530} [BIPPe] (IPPP,1) Datagram DELIVERED, extTag=1648361580, status=1
<#04>[40000] (06/03 14:36:45.322):{0x1530} [BIPP] EVENT=Send_STATUS, VERSION=1, TAG=1648361580, STATUS=1
<#04>[40000] (06/03 14:36:46.027):{0x1528} [SRP] EVENT=Receive_DATA, VERSION=3, TAG=-1600815410, SIZE=1476
<#04>[40000] (06/03 14:36:46.028):{0x1528} [SRP:smileyfrustrated:90990432] Received datagram, Tag=-1600815410, Size=1476
<#04>[40700] (06/03 14:36:46.030):{0x1598} {Test User} Receiving packet from device, size=1476, TransactionId=668494065, Tag=-1600815410, content type=IPPP, cmd=0x3
<#03>[30222] (06/03 14:36:46.032):{0x1598} {Test User} MFH: contentType=IPPP, sizeOTA=1369, sizeOTW=1415, TransactionId=668494065, Tag=-1600815410, device=501A9F76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30518] (06/03 14:36:46.034):{0x1598} [BIPPe] {Test User} Forwarding data to ext service (IPPP), size=1526, extTag=108, Tag=-1600815410
<#04>[40279] (06/03 14:36:46.034):{0x1598} {Test User} SubmitToRelaySendQ, Tag=-1600815410
<#04>[40000] (06/03 14:36:46.034):{0x152C} [SRP:smileyfrustrated:90990432] Send status DATA_ACCEPTED, Tag=-1600815410
<#04>[40000] (06/03 14:36:46.035):{0x152C} [SRP] EVENT=Send_STATUS, VERSION=3, TAG=-1600815410, STATUS=1
<#04>[40000] (06/03 14:36:46.035):{0x1530} [BIPP] EVENT=Send_RECEIVE, VERSION=1, TAG=108, SIZE=1616
<#04>[40324] (06/03 14:36:46.037):{0x1530} [BIPPe] (IPPP,1) Datagram SENT (501A9F76:108:1526)
<#04>[40000] (06/03 14:36:46.037):{0x1530} [BIPPe] (IPPP,1) Received ACCEPTED (108)
<#04>[40329] (06/03 14:36:46.418):{0x1530} [BIPPe] (IPPP,1) Datagram RECEIVED (501a9f76:1648361581:272)
<#03>[30222] (06/03 14:36:46.427):{0x15A0} {Test User} MTH: contentType=IPPP, sizeOTA=84, sizeOTW=70, TransactionId=1648361581, Tag=123, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I
<#03>[30313] (06/03 14:36:46.428):{0x15A0} {Test User} Sending external data to device, contentType=IPPP, routing=S90990432, device=501a9f76;3PVova4zeiL/JCoCY9BocsuJzHV/KbToDq8SRynqZM7KiTZRt/uQUtmYBtYDlo0I, size=190, cmd=0x3, TransactionId=1648361581, Tag=123, Submit=0
<#04>[40279] (06/03 14:36:46.428):{0x15A0} {Test User} SubmitToRelaySendQ, Tag=123
<#04>[40000] (06/03 14:36:46.429):{0x152C} [SRP:smileyfrustrated:90990432] Send data, Tag=123, Submit=0, Size=190
<#04>[40000] (06/03 14:36:46.429):{0x152C} [SRP] EVENT=Send_DATA, VERSION=3, TAG=123, SIZE=190
<#04>[40000] (06/03 14:36:46.503):{0x1530} [BIPP] EVENT=Receive_INFO, VERSION=1, SIZE=41
<#04>[40355] (06/03 14:36:46.503):{0x1530} [BIPPe] (IPPP,1) Received INFO
<#04>[40000] (06/03 14:36:47.024):{0x1528} [SRP] EVENT=Receive_STATUS, VERSION=3, TAG=123, STATUS=1
<#04>[40000] (06/03 14:36:47.025):{0x1528} [SRP:smileyfrustrated:90990432] Received status DELIVERED, Tag=123, AckRequired=0
<#03>[30368] (06/03 14:36:47.025):{0x1588} {Test User} Packet has been delivered to device, Tag=123
<#04>[40321] (06/03 14:36:47.026):{0x1530} [BIPPe] (IPPP,1) Datagram DELIVERED, extTag=1648361581, status=1
<#04>[40000] (06/03 14:36:47.026):{0x1530} [BIPP] EVENT=Send_STATUS, VERSION=1, TAG=1648361581, STATUS=1

 

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Contributor
mirparx
Posts: 22
Registered: ‎10-26-2011
My Device: Curve 8520
My Carrier: Vodafone

Re: Unable to activate any BB device Q10/Z10/PlayBook after upgrade BDS10 to BDS 10.1

[ Edited ]

<2013-06-03 15:33:21.229 CEST>:[3755]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = SCM, Device connections: AVG latency (msecs)0>
<2013-06-03 15:33:21.229 CEST>:[3756]:<MDS-CS_TESTSERVER_MDS-CS_1>:<INFO >:<LAYER = IPPP, DEVICEPIN = 501a9f76, DOMAINNAME = TESTSERVER, CONNECTION_TYPE = DEVICE_CONN, ConnectionId = 579363276, DURATION(ms) = 9613, MFH_KBytes = 2.323, MTH_KBytes = 4.419, MFH_PACKET_COUNT = 4, MTH_PACKET_COUNT = 3>
<2013-06-03 15:33:21.229 CEST>:[3757]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, defaulthandler2nioDisconnectOrderJobPool-Thread-2 stopped>
<2013-06-03 15:33:21.229 CEST>:[3758]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, defaulthandler2nioDisconnectOrderJobPool-Thread-2 cleaned up>
<2013-06-03 15:33:21.238 CEST>:[3759]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = Sending, TAG = 1648361603, DEVICEPIN = 501a9f76@[B@1128c7d2, VERSION = 16, CONNECTIONID = 579363276, SEQUENCE = 3, TYPE = DISCONNECT-ORDER, SIZE = 0, PERIMETERID = 0;1;0uqrPtc/O10nicpjZsp3hfObUdxqChh6/0cPPI8/0bMC3g872ta3llGtGIoQxPYs>
<2013-06-03 15:33:21.238 CEST>:[3760]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = SCM, Channel is closed for connectionid = 579363276>
<2013-06-03 15:33:21.239 CEST>:[3762]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = SRP, SRPID = S90990432[TESTSERVER:3201], EVENT = Sending, VERSION = 1, COMMAND = SEND, TAG = 1648361603, SIZE = 234>
<2013-06-03 15:33:21.238 CEST>:[3761]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = RemovedReceivingQueue, DEVICEPIN:CONNECTIONID = 501a9f76:579363276, ReceivingQueueSize = 0>
<2013-06-03 15:33:21.240 CEST>:[3763]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, User has been logged off:TESTSERVER:38084:501a9f76:579363276;>
<2013-06-03 15:33:21.241 CEST>:[3764]:<MDS-CS_TESTSERVER_MDS-CS_1>:<DEBUG>:<LAYER = SCM, Channel is closed for connectionid = 579363276>

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Contributor
latino99
Posts: 42
Registered: ‎06-27-2011
My Device: 9000
My Carrier: Trigcom

Re: Unable to activate any BB device Q10/Z10/PlayBook after upgrade BDS10 to BDS 10.1

I have the same issue, anyone has an idea what to do ?

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