Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Posts: 7
Registered: ‎11-11-2008
My Device: Not Specified

Re: Unable to get to Blackberry Administration Service login screen

That's correct.  You should be able to.  However, if you run the console and the port is conflicting, it will give you the errors that you saw previously.
New Contributor
Posts: 7
Registered: ‎06-15-2009
My Device: Not Specified

Re: Unable to get to Blackberry Administration Service login screen

True, you are probably able to run BAS on two servers.  Our situation was different though.  We have two BES servers sharing the same database.  One of the servers is meant to host the BAS service.  Since they were sharing the same database, all administration could be done from 1 BAS site.  Therefore there was no need for the BAS service to be enabled on both servers.  RIM mentioned that this caused a stale session which typically means that there are two BAS instances which cannot communicate with one another. 

 

We thought a port conflict could be the problem as well.  This was not the case.  I even tried to change the port number and the problem still existed.  We changed it to 663.