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BlackBerry® Enterprise Service 10

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New Contributor
cciuleanu
Posts: 7
Registered: ‎05-23-2010
My Device: 9700
My Carrier: Orange Romania

Re: Unable to logon to Blackberry Administation Service

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New Member
ArthurJe
Posts: 1
Registered: ‎11-26-2010
My Device: Not Specified

Re: Unable to logon to Blackberry Administation Service

Hello,

was there any solution for this issue? We are getting exactly the same:

 

(11/26 09:40:05:796):{Thread-5} [com.arjuna.ats.jta.logging.loggerI18N] [WARN] [com.arjuna.ats.internal.jta.recovery.xarecovery1] Local XARecoveryModule.xaRecovery  got XA exception javax.transaction.xa.XAException: Error trying to connect to provider java:/DefaultJMSProvider, XAException.XAER_RMERR
(11/26 09:40:05:796):{Thread-5} [org.jboss.jms.server.recovery.MessagingXAResourceWrapper] [ERROR] ********************************Failed to connect to server

 

Thanks.

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New Contributor
coooly
Posts: 8
Registered: ‎07-19-2010
My Device: Z10 / Z30
My Carrier: Orange France

Re: Unable to logon to Blackberry Administation Service

Got the same error too on one of my BAS instance since i've upgraded from 5 SP1 MR 2 to BES 5 SP2 MR 1.

And my local BlackBerry support doesn't have any clue...

 

Also have, could be related :

javax.naming.NameNotFoundException: XAConnectionFactory

 

 

 

(11/26 12:46:04:176):{http-someserver.somedomain.lan%2F10.10.10.10-443-3} [com.rim.bes.bas.clientconnectionmanager.ClientConnectionManagerUtilities] [WARN] [BBAS-2018] {u=SystemUser, t=1226} getRemoteServerObjectWithRetryOnNameNotFound cannot find object 'queue/AsynchronousManager_ejb_bas_clusteredcachemanager_ClusteredCacheManagerLocal_putObjectIntoNodeCachesLocal_Queue' javax.naming.NameNotFoundException: queue/AsynchronousManager_ejb_bas_clusteredcachemanager_ClusteredCacheManagerLocal_putObjectIntoNodeCachesLocal_Queue
*** Start of original stack trace ***
javax.naming.NameNotFoundException: queue/AsynchronousManager_ejb_bas_clusteredcachemanager_ClusteredCacheManagerLocal_putObjectIntoNodeCachesLocal_Queue
at org.jboss.ha.jndi.TreeHead.lookup(TreeHead.java:242)
(11/26 12:46:04:176):{http-someserver.somedomain.lan%2F10.10.10.10-443-3} [com.rim.bes.bas.clientconnectionmanager.ClientConnectionManagerUtilities] [WARN] [BBAS-2018] {u=SystemUser, t=1226} getRemoteServerObjectWithRetryOnNameNotFound cannot find object 'queue/AsynchronousManager_ejb_bas_clusteredcachemanager_ClusteredCacheManagerLocal_putObjectIntoNodeCachesLocal_Queue' javax.naming.NameNotFoundException: queue/AsynchronousManager_ejb_bas_clusteredcachemanager_ClusteredCacheManagerLocal_putObjectIntoNodeCachesLocal_Queue

*** Start of original stack trace ***

javax.naming.NameNotFoundException: queue/AsynchronousManager_ejb_bas_clusteredcachemanager_ClusteredCacheManagerLocal_putObjectIntoNodeCachesLocal_Queue at org.jboss.ha.jndi.TreeHead.lookup(TreeHead.java:242)

 

 

----
2000 users on BES 5 and more every day on BES 10 ! :smileyhappy:
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New Contributor
coooly
Posts: 8
Registered: ‎07-19-2010
My Device: Z10 / Z30
My Carrier: Orange France

Re: Unable to logon to Blackberry Administation Service

[ Edited ]

ArthurJe > I have a small question for you.

 

Do you have in BlackBerry Solution Topology > BlackBerry Domain > Component view > BlackBerry Administration service below cluster singleton, one of the server with a red "partition singleton" status ?

 

I am wondering if the issue is not the same as http://www.blackberry.com/btsc/KB19920 but with a different log lines.

----
2000 users on BES 5 and more every day on BES 10 ! :smileyhappy:
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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to logon to Blackberry Administation Service

[ Edited ]

You should really make a new thread for your issue.

the Original Poster had an issue 6 monhts ago.

 

 

 

 

Java been updated? Dont update it, it is not needed but check the following

http://www.blackberry.com/btsc/KB14697

 

also modify this key, it seems to get the wrong value during an upgrade for some.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BAS-AS\Parameters\JVM Option Number 3

-Xmx1024m
by
-Xmx768m

 




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