Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
01bes01
Posts: 2
Registered: ‎06-04-2009

Upgrade Device from BES

I just upgraded the server from 4.X to 5 a yesterday and I'm fumbling my way through things so far......  Does anybody have a easy explanation as to how I can push device upgrades out via the server? 

THANKS!!

Please use plain text.
BlackBerry Technical Advisor
ALTCAPH
Posts: 11
Registered: ‎03-27-2009

Re: Upgrade Device from BES

This document contains the info you're looking for:  http://na.blackberry.com/eng/deliverables/7269/BB_Device_Software_Upgdate_Guide.pdf.

 

Check out chapter 4 for the configuration you requested but note that in order to use it, the devices must already have 4.5 handheld code.  Check out chapter 3 for a useful alternative.

 

Please use plain text.
New Contributor
01bes01
Posts: 2
Registered: ‎06-04-2009

Re: Upgrade Device from BES

Thanks!  I'll give it a look!
Please use plain text.
New Member
crichton
Posts: 1
Registered: ‎06-09-2009

Re: Upgrade Device from BES

Just wondering if you or anyone has had any luck with upgrading a device.  I have tried following the instructions in the pdf, but the one device I'm trying to update still gives me update rejected.
Please use plain text.
Regular Contributor
noname
Posts: 65
Registered: ‎07-11-2008
My Carrier: ★

Re: Upgrade Device from BES

By default, wireless service providers are not permitted to update the BlackBerry Device Software over the wireless network.  Call and check with them.

______________________________________________
【noname】- Native but 3rd class citizen of a nation governed by idiots who import congestions and contention.
Please use plain text.