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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 2
Registered: ‎06-04-2009
My Device: Not Specified

Upgrade Device from BES

I just upgraded the server from 4.X to 5 a yesterday and I'm fumbling my way through things so far......  Does anybody have a easy explanation as to how I can push device upgrades out via the server? 

THANKS!!

Retired
Posts: 11
Registered: ‎03-27-2009
My Device: Not Specified

Re: Upgrade Device from BES

This document contains the info you're looking for:  http://na.blackberry.com/eng/deliverables/7269/BB_Device_Software_Upgdate_Guide.pdf.

 

Check out chapter 4 for the configuration you requested but note that in order to use it, the devices must already have 4.5 handheld code.  Check out chapter 3 for a useful alternative.

 

New Contributor
Posts: 2
Registered: ‎06-04-2009
My Device: Not Specified

Re: Upgrade Device from BES

Thanks!  I'll give it a look!
New Member
Posts: 1
Registered: ‎06-09-2009
My Device: Not Specified

Re: Upgrade Device from BES

Just wondering if you or anyone has had any luck with upgrading a device.  I have tried following the instructions in the pdf, but the one device I'm trying to update still gives me update rejected.
Regular Contributor
Posts: 65
Registered: ‎07-11-2008
My Device: 9700
My Carrier: ★

Re: Upgrade Device from BES

By default, wireless service providers are not permitted to update the BlackBerry Device Software over the wireless network.  Call and check with them.

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