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BlackBerry® Enterprise Service 10

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Contributor
comomap
Posts: 25
Registered: ‎04-23-2012
My Device: Z10
My Carrier: Vodafone Germany
Accepted Solution

Upgrade to 10.1.1 failed

Hi @ll,

 

we tried to upgrade from 10.1.0 to 10.1.1, doing fine until the setup wants to start the services:

Extract from setup.log

<#01>[10000] (06/25 12:37:01.885):{0x1BD4} CDataContainer::smileyvery-happy:oValidate: BWSBUDSDataContainer failed to validate. Previous result: 1001.
<#01>[10000] (06/25 12:37:01.885):{0x1BD4} CDataContainer::smileyvery-happy:oApplyImpl: BWSBUDSDataContainer failed to validate. Result: 1001.
<#03>[30000] (06/25 12:37:01.885):{0x1BD4} Step ApplyProduct failed
<#01>[10000] (06/25 12:37:01.885):{0x1BD4} [CInstallStepSeq::ApplyProduct]: Product application failed.

 

Closes the Installer. Anyone this problem too?

 

Best regards,

MAP

 

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Contributor
lineassupport
Posts: 44
Registered: ‎06-26-2013
My Device: 8700
My Carrier: Germany

Re: Upgrade to 10.1.1 failed

from which version you upgrade?
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Contributor
comomap
Posts: 25
Registered: ‎04-23-2012
My Device: Z10
My Carrier: Vodafone Germany

Re: Upgrade to 10.1.1 failed

From Version 10.1.0 to 10.1.1.

 

Fixed it with uninstall 10.1.1 and then reinstall.

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New Contributor
jstannell
Posts: 3
Registered: ‎05-23-2008
My Device: BOLD 9000

Re: Upgrade to 10.1.1 failed

hi, we've got a similar error, was it a clean uninstall or just add remove programs that fixed it?

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