05-18-2010 11:42 AM
I'm receiving the following error when the log cycles...
<N/A> | BlackBerry Controller (Application Event Log on [servername]) | 05/18/2010 00:00:01 (AFFF4E20) -> [CFG] Controller won't generate userdump files. Userdump.exe not found.
I found this document from BlackBerry that explains how to resolve the issue: "Userdump.exe not found" appears in the log files when the BlackBerry Controller or log file cycle r...
My problem is that I'm running Windows Server 2008 32-bit and not Server 2003 so this patch does not install.
Is there anyone else out there that has been able to resolve this issue on 2008? Can I simply place the Userdump.exe file in the place that BES is looking???
05-18-2010 12:00 PM
I get the same error on server 2000.
I gave up and ignore it now.
Nice KB you found and looks like 2000, XP and 2003 is only supported.
09-22-2010 01:23 PM
if it happens at midnight, just ignore it. its just the logs changing over to a new file.
09-22-2010 02:05 PM
that would be midnight when the logs change.