10-29-2013 07:33 AM
Hi everyone, at our company we use a mixture of Bold 9000's and Torch 9800's and to configure these we use Blackberry Manager 184.108.40.206 (which I believe is the Blackberry Enterprise Service?)
Anyway, I have just purchased a Z10 as a test device but the Manager doesn't recognise that it is plugged in. I've got the feeling the Manager software is too old so I'm wondering:
a) Is there a cost to upgrading the BES? (I don't recall us having a cost for our current version)
b) Can i upgrade straight to the latest version?
c) Will our older devices work on this version?
Any advice at all will be greatly appreciated. Thank You
10-29-2013 07:39 AM
I will ask a moderator move this thread to the BES 10 section of the forum.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-29-2013 09:09 AM
BES 4.1.4 is most likely BlackBerry Professional Server whcih was free. Only BES 10 supports BB10 devices
You can update it to BES express for free and also for the Z10 you can install a trial of BES 10 whcih is free and the user CALs are only about 19 dollars per user per year at the moment which you have to buy after trial is over.