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BlackBerry® Enterprise Service 10

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New Contributor
dpogson
Posts: 3
Registered: ‎05-11-2009
My Device: Not Specified
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Verifying Service Pack Level on BES

How do I translate the version number of my BES to Version Plus SP level.  A little annoying that minimum upgrade requirements are posted as Version Plus SP level when the version indications within BES only give lengthy version number such as 4.1.2.25
Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Verifying Service Pack Level on BES

1) Go to the Add or Remove Programs Control Panel applet (Start > Run > appwiz.cpl <enter>)

2) Locate the reference to "BlackBerry Enterprise Server", select it and then click "Click here for support information.".

3) The publisher listed should be "Research In Motion" and the Version will be the exact version of BES currently installed.

 

post bundle number and we can tell you a little more.

 




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New Contributor
dpogson
Posts: 3
Registered: ‎05-11-2009
My Device: Not Specified

Re: Verifying Service Pack Level on BES

Ok my bundle number is 47.  I was rather hoping that there might be a table somewhere that showed how version numbers related to SP levels.

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Verifying Service Pack Level on BES

4.1 SP2 = 4.1.2 (Bundle 47)

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
dpogson
Posts: 3
Registered: ‎05-11-2009
My Device: Not Specified

Re: Verifying Service Pack Level on BES

Thanks, I appreciate the translation.  Is there a self help resource I am missing on this?