07-12-2012 07:53 AM
We are about to get 200 new devices that will all need to be activated, however for the last few months we have only been able to activate a Blackberry after first rebooting the BES server.
Otherwise we get the error in the Web Desktop Manager: Blackberry Web Desktop Manager is unable to complete this action, please contact your Administrator.
Reboot server and it works again.
07-15-2012 08:07 AM
07-16-2012 10:37 AM
08-09-2012 05:08 AM
We've got the problem back again. We thought the upgrade had worked because we could set-up 2 blackberrys in a row but the error has come back again.
The error we have is described in the blackberry article @ btsc.webapps.blackberry.com/btsc/KB20015
I've gone through the checklist and everything checks out ok. Again after a reboot it fixes the problem allowing you to only set-up one blackberry before we get the error again.
08-13-2012 11:37 AM
are you loggin in on the server or a PC on the network?
using FQDN or IP?